Elements Financial Personal Online and Mobile Banking eGuide

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.......................................................................................................................9 Logging Off.............................................................................................................................. 9 Resetting A Forgotten Password. ..............................................................................10 Home Page Home Page Overview..................................................................................................12 Account Summary Overview............................................................................................... 14 Account Details Overview...........................................................................................15 Account Nickname. .....................................................................................................17 Account Grouping. ......................................................................................................18 Editing a Group Name. ........................................................................................................ 19 Deleting a Group. ................................................................................................................. 19 Security Protecting Your Information......................................................................................20 General Guidelines............................................................................................................... 20 Login ID and Password........................................................................................................ 20 Fraud Prevention.................................................................................................................. 20 Login Preferences........................................................................................................21 Change Password................................................................................................................. 21 Change Login ID. .................................................................................................................. 22 Secure Delivery..................................................................................................................... 23 Mobile Security Preferences......................................................................................24 Enabling Touch ID or Fingerprint Login............................................................................. 24 Enabling Passcode Authentication..................................................................................... 26 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 27 Enabling Face ID. .................................................................................................................. 28 Alerts Overview............................................................................................................29 Account Alerts....................................................................................................................... 30 History Alerts. ....................................................................................................................... 31 Online Transaction Alerts.................................................................................................... 32 Reminder............................................................................................................................... 33 Security Alerts Overview.............................................................................................34 Edit Delivery Preferences. ................................................................................................... 34 Enabling and Disabling Push Notifications. .............................................................35 Secure Message Overview. ........................................................................................36 Sending a Secure Message.........................................................................................37