1st Capital Bank Consumer Desktop Banking User Guide

7

Getting Started

Logging In After Enrollment

After your first-time enrollment, logging in is easy and only requires your access ID and password.

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1. Select “Personal Banking” from the account type drop-down. 2. Enter your username and password. 3. Click the Login button.

Note : If you enter an incorrect password too many times, your account will be temporarily locked. Contact us at 831.264.4003 for assistance. If you’ve locked yourself out of your application with too many incorrect password attempts, you can also use the steps in the “Resetting a Forgotten Password” section on page 9 to reset your password. Logging Off For your security, you should always log off when you finish your online banking session. We may also log you off due to inactivity. 1. In the drop-down menu at the top-right of the page, click Log Out . 2. Close your browser.

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Getting Started: User Enrollment

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