1st Constitution Bank Personal Banking Guide

Online Banking Frequently Asked Questions

Online Banking & Bill Pay Features. Beginning November 10, 2019, all Shore Community Bank users will have the opportunity to begin using 1st Constitution Bank’s Online Banking. 1st Constitution Bank has a vast array of features like Bill Pay, e-Statements, Mobile Banking and much more. 1st Constitution Bank also offers Business Online Banking, which has additional cash management features for our business customers. What will happen with my current Online Banking with Shore Community Bank? 1st Constitution Bank will not be converting your existing Online Banking access at conversion. The 1st Constitution Bank enrollment process only takes a few minutes, and you will have access to all of our new features at the time you enroll. Complete information about enrolling in 1st Constitution Bank’s online banking service appear on pages 8 and 9. Is there a fee to use 1st Constitution Bank Online Banking? No. There is no fee to use 1st Constitution Bank’s Online Banking. When is the last time I can access Online Banking at Shore Community Bank? You will need to process transfers, download statements, print history and make bill payments before November 8th at 1:00 p.m.

What if I have pending or recurring transfers in my Shore Community Bank account? Log into your Shore Community Bank account prior to 1:00 p.m. on November 8th and print a list of any pending or recurring transfers. After November 10th, log into 1st Constitution Bank and re-establish these transfers. What will happen to my current Bill Pay with Shore Community Bank? Your Bill Pay experience will not change during the move to 1st Constitution Bank. When you enroll in 1st Constitution Bank’s Online Banking, we will initiate the process of transferring over your bill payee information, payment history, and pending payments. There may be a delay of one or two business days for this to appear in your online banking account at 1st Constitution Bank. Is there a fee to use Bill Pay? No. There is no fee to use 1st Constitution Bank’s Bill Pay. What if I don’t currently use Shore Community Bank Online Banking, but want to use 1st Constitution Bank Online Banking? Beginning November 10, 2019, you may enroll for 1st Constitution Bank Online Banking, Bill Pay, e-Statements and Mobile Banking at www.1stconstitution.com.

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