1st SouthWest Bank Online Banking User Guide

88

Services Starting a Conversation

Starting a new conversation through Online Banking is just as effortless as sending an email. Unlike an email, you can safely include confidential information relating to your accounts or attach files within a new message.

1

2

3

Click the Messages tab . 1. Click the Send us a message button to start a new conversation. 2. Click the

icon to add a file or information about a specific transaction,

account or payment to the conversation. 3. Type your message and click the Send button.

Services: Starting a Conversation