A Quick and Easy Guide to Online Banking BBV

Getting Started7
New User Enrollment7
Logging In9
Logging Off9
Resetting A Forgotten Password10
Home Page Overview12
Asset Summary Overview14
Account Details Overview15
Account Grouping17
Editing a Group Name18
Deleting a Group18
Security19
Protecting Your Information19
General Guidelines19
Login ID and Password19
Fraud Prevention19
Security Preferences20
Change Password20
Change Login ID21
Secure Delivery22
Mobile Security Preferences23
Enabling Touch ID or Fingerprint Login23
Enabling Passcode Authentication25
Disabling Passcode Authentication, Touch ID or Fingerprint Login26
Alerts Overview27
Date Alerts28
Account Alerts29
History Alerts30
Online Transaction Alerts31
Security Alerts Overview32
Edit Delivery Preferences32
Secure Message Overview33
Sending a Secure Message34
Transaction Types35
Moving Money Overview35
Transactions37
Transfer Funds37
Pay a Person Initial Set Up39
Pay a Person41
Pay a Person History Overview43
Repeat a Pay a Person Transaction44
Receiving Funds with Pay a Person45
Manage Cards Overview46
Adding A Personal External Account47
Verifying A Personal External Account48
Loan Payments49
Activity Center Overview51
Using Filters52
Creating or Deleting Custom Views Using Favorites52
Canceling Transactions53
Bill Payment54
Payments Overview54
Hiding or Unhiding Payees from Payment Screen55
Creating a Payee Overview56
Creating a Payee: Company57
Creating a Payee: Person59
Part 1 of 3: Choosing Payee and Payment Method59
Part 2 of 3: Adding Payee Information60
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code61
Creating a Payee: Bank or Credit Union62
Part 1 of 2: Entering Bank or Credit Union Information62
Part 2 of 2: One-Time Activation Code64
Editing a Payee65
Deleting a Payee66
Scheduling Payments67
Rush Delivery68
Recurring Payments70
Editing Payments71
Skipping Payments72
Canceling Payments73
Setting Up eBills74
Adding an Account75
Editing an Account76
Deleting an Account77
Editing Personal Information78
Editing Alerts79
Categories80
Editing a Category81
Deleting a Category82
Services83
Stop Payment Request83
Check Reorder86
Reordering Checks88
Reordering Checks89
Personal Financial Manager (PFM)90
Settings92
Profile92
Account Preferences93
Updating Personal Information94
Updating Your Contact Info95
Text Enrollment96
Address Change Request98
eStatement Delivery Preferences99
Accessibility100
Locations101
Branches and ATMs101

Made with FlippingBook HTML5