All America Bank Online Banking eGuide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................7 Logging In.......................................................................................................................9 Logging Off ............................................................................................................................. 9 Resetting a Forgotten Password ...............................................................................10 Home Page Home Page Overview .................................................................................................12 Mobile Thumb Bar ......................................................................................................13 Account Details Overview ..........................................................................................14 Quick Transfer.............................................................................................................16 Account Nickname......................................................................................................17 Details & Settings........................................................................................................18 Account Grouping.......................................................................................................19 Editing a Group Name......................................................................................................... 20 Deleting a Group.................................................................................................................. 20 Security Protecting Your Information......................................................................................21 General Guidelines .............................................................................................................. 21 Login ID and Password........................................................................................................ 21 Fraud Prevention ................................................................................................................. 21 Security Preferences...................................................................................................22 Change Password ................................................................................................................ 22 Secure Delivery .................................................................................................................... 23 Mobile Security Preferences......................................................................................24 Enabling Touch ID or Fingerprint Login ............................................................................ 24 Enabling Passcode Authentication .................................................................................... 26 Enabling Face ID................................................................................................................... 27 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 28 Alerts Overview ...........................................................................................................29 Account Alerts ...................................................................................................................... 30 History Alerts........................................................................................................................ 31 Online Transaction Alerts ................................................................................................... 32 Security Alerts Overview ............................................................................................33 Editing Delivery Preferences............................................................................................... 33 Enabling and Disabling Push Notifications..............................................................34 Secure Message Overview .........................................................................................35 Sending a Secure Message ........................................................................................36