AltaOne Online Banking Member Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.......................................................................................................................9 Logging Off.............................................................................................................................. 9 Resetting A Forgotten Password...............................................................................10 Home Page Home Page Overview..................................................................................................12 Asset Summary Overview................................................................................................... 14 Account Details Overview...........................................................................................15 Quick Transfer.............................................................................................................17 Account Grouping.......................................................................................................18 Editing a Group Name......................................................................................................... 19 Deleting a Group.................................................................................................................. 19 Security Protecting Your Information......................................................................................20 General Guidelines............................................................................................................... 20 Login ID and Password........................................................................................................ 20 Fraud Prevention.................................................................................................................. 20 Security Preferences...................................................................................................21 Change Password................................................................................................................. 21 Change Login ID................................................................................................................... 22 Mobile Security Preferences......................................................................................23 Enabling Touch ID or Fingerprint Login............................................................................. 23 Enabling Passcode Authentication..................................................................................... 25 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 26 Alerts Overview............................................................................................................27 Date Alerts............................................................................................................................. 28 Account Alerts....................................................................................................................... 29 History Alerts........................................................................................................................ 30 Online Transaction Alerts.................................................................................................... 31 Security Alerts Overview.............................................................................................32 Edit Delivery Preferences.................................................................................................... 32 Secure Message Overview. ........................................................................................33 Sending a Secure Message.........................................................................................34 Transaction Types Moving Money Overview............................................................................................35