American Community Bank Personal Banking User Guide

First page Table of contents Next page Last page
Getting Started8
User Enrollment8
New User8
Logging In After Enrollment9
Desktop9
Mobile10
Logging Off10
Retrieve a Forgotten Username11
Resetting a Forgotten Password12
Accounts Page13
Accounts Page Overview13
Desktop13
Desktop Account Details14
Mobile16
Desktop Account Preferences17
Edit Nickname17
Hide Account18
Unhide Account18
Mobile Account Preferences19
Edit Nickname19
Hide Account20
Unhide Account20
Viewing a Transaction Image21
Desktop21
Mobile22
Attaching an Image to a Transaction23
Desktop23
Mobile24
Account Reporting25
Creating a New Report25
Deleting an Existing Report26
Editing an Existing Report27
Running an Existing Report28
Security29
Protecting Your Information29
General Guidelines29
Login ID and Password29
Fraud Prevention29
Alerts Overview30
Desktop Delivery Preferences30
Mobile Delivery Preferences31
Editing Alerts32
Security Alerts32
Account Alerts33
Secure Message Overview34
Sending a Secure Message35
Mobile Security36
Enabling Touch ID, Fingerprint Login or Face ID36
Android Devices37
Apple Devices38
Enabling PIN Login39
Android Devices39
Apple Devices40
Transactions41
Transfers41
Managing Transfers43
Loan Transfers44
Initiating a Transaction44
Managing Loan Payments46
Check Deposit47
Viewing Check Deposit History48
Enhanced Bill Pay49
Bill Pay Overview49
Creating a Payee49
Editing a Payee51
Deleting a Payee52
Schedule Payments53
Desktop53
Mobile54
Recurring Payments55
Desktop55
Mobile56
Rush Delivery57
Setting Up eBills58
eBill Options59
Editing a Payment60
Deleting a Payment61
Payment History62
Picture Pay63
Pay a Person65
Edit Pay a Person Recipient67
Delete Pay a Person Recipient68
Send Money to a Recipient69
Transfer Between My Accounts71
Adding an External Account Using Plaid71
Adding an External Account Manually73
Verifying an External Account74
Deleting an External Account75
Transfering Money76
Change Transfer Amount77
Canceling a Transfer78
View Vault79
Upload Document79
Manage Vault Document80
Updating Preferences81
Services82
Stop Payment Request82
Single Check82
Range of Checks84
Mobile Manage Cards86
Disabling or Enabling a Card86
Merchant Controls87
Spending Controls88
Transaction Controls89
Desktop Manage Cards90
Disabling or Enabling a Card90
Merchant Controls91
Spending Controls92
Transaction Controls93
Delivery Preferences94
Export Statements96
Settings98
Profile98
Settings99
Changing Account Order99
Changing Start Screen100
Locations (Desktop)101
Branches and ATMs (Desktop)101
Locations (Android)102
Branches and ATMs (Android)102
Locations (Apple)103
Branches and ATMs (Apple)103
Contact Us104
Important Phone Numbers104

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