American National Bank ANB Go User Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.......................................................................................................................8 Logging Off.............................................................................................................................. 8 Resetting a Forgotten Password..................................................................................9 Dashboard Dashboard Overview. .................................................................................................10 Organize Dashboard...................................................................................................12 Account Details Overview...........................................................................................13 Account Settings..........................................................................................................15 Transaction Details......................................................................................................16 Security Protecting Your Information......................................................................................17 General Guidelines............................................................................................................... 17 Login ID and Password........................................................................................................ 17 Fraud Prevention.................................................................................................................. 17 Security Preferences...................................................................................................18 Change Username................................................................................................................ 18 Change Password................................................................................................................. 19 Two-Factor Authentication.................................................................................................. 20 Mobile Security Preferences......................................................................................22 Enabling Biometric Sign-In.................................................................................................. 22 Changing Passcode Authentication. .................................................................................. 24 Enabling Face ID. .................................................................................................................. 25 Alerts Overview............................................................................................................26 Balance Alerts....................................................................................................................... 26 Transaction Alerts. ............................................................................................................... 27 Editing or Deleting Alerts............................................................................................28 Mobile Notifications....................................................................................................29 Conversation Overview...............................................................................................30 Starting a Conversation..............................................................................................31 Transactions Transfers.......................................................................................................................32 Adding an External Account................................................................................................ 33 Confirming an External Account......................................................................................... 34 Removing an External Account........................................................................................... 35 Making a Transfer. ............................................................................................................... 36 Making a Loan Transfer....................................................................................................... 37