Amplify Credit Union Your Digital Banking Guide

Getting Started7
New User Enrollment7
Logging In9
Logging Off9
Resetting A Forgotten Password10
Home Page12
Home Page Overview12
Asset Summary Overview14
Account Details Overview15
Quick Transfer17
Account Grouping18
Editing a Group Name19
Deleting a Group19
Security20
Protecting Your Information20
General Guidelines20
Login ID and Password20
Fraud Prevention20
Security Preferences21
Change Password21
Change Login ID22
Challenge Code22
Secure Delivery23
Mobile Security Preferences24
Enabling Touch ID or Fingerprint Login24
Enabling Passcode Authentication26
Enabling Face ID27
Disabling Passcode Authentication, Touch ID or Fingerprint Login28
Alerts Overview29
Date Alerts30
Online Transaction Alerts31
Security Alerts Overview32
Edit Delivery Preferences32
Secure Message Overview33
Sending a Secure Message34
Transaction Types35
Moving Money Overview35
Transactions37
Transfer Funds37
Member to Member39
Linking Someone’s Amplify Credit Union Account39
Single Transfers Between Amplify Credit Union Accounts40
Adding A Personal External Account41
Verifying A Personal External Account42
Activity Center Overview43
Using Filters44
Creating or Deleting Custom Views Using Favorites44
Canceling Transactions45
Bill Pay46
Payments Overview46
Creating a Payee48
Editing a Payee50
Deactivating or Deleting a Payee52
Scheduling a Payment53
Setting Up Autopay54
Editing a Payment56
Deleting a Payment57
Setting Up E-Bills58
Cancelling E-Bills59
Setting Up Reminders60
Editing a Reminder61
Alerts62
Creating a Report63
Searching Records65
Editing a Report66
Deleting a Report67
Changing or Deleting a Funding Account68
Editing a Funding Account69
Creating a Category70
Changing a Category Name71
Editing a Category72
Deleting a Category73
Contacting Client Services74
Services75
Stop Payment Request75
Reordering Checks78
Mobile Deposit Enrollment79
Mobile Deposits80
Statements/Alerts81
Adding an Email Address or Mobile Device81
Statement Delivery Preferences83
Viewing Your Statements84
Canceling Online Statements84
Setting-up an Alert - Account Alerts85
Setting-up an Alert - Information Alerts86
Setting-up an Alert - Personal Alerts87
Viewing an Alert88
Deleting an Alert88
Settings89
Account Preferences89
Updating Your Contact Info90
Themes91
Location92
Branches, ATMs and Credit Union Service Centers92

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