Anchor D Bank

Getting Started8
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In10
Out-of-Band Authentication12
DUO Mobile14
Logging Off15
Resetting a Forgotten Password16
Retrieve a Forgotten Username17
Password Security Check18
Accounts19
Dashboard Overview19
Account Details Overview20
Transaction Details22
Adding a New Account24
Adding an Account to My$Brand25
Adding an External Account26
Removing an External Account28
Organize Dashboard29
Language Preference29
Reorder Accounts30
Rename Accounts31
Hide/Unhide Accounts32
Hide/Unhide Dashboard Tiles33
App Appearance34
Quick Pay35
Selecting Favorite Payees35
Person to Person36
External Account38
Monthly Activity40
My$Brand41
Initial Setup41
Tagging Transactions42
Splitting a Transaction44
My$Brand Dashboard46
Spending by Category47
Budget49
Adding Budgets50
Managing Budgets51
Add a Budget Alert53
Cashflow Overview54
Add a Bill or Income55
Net Worth56
Add an Unlinked Asset or Debt57
Goals58
Adding Goals59
Save for Goals59
Pay Off Goals60
Add a Goal Alert61
Managing Goals62
Security63
Protecting Your Information63
General Guidelines63
Login ID and Password63
Fraud Prevention63
Login Settings64
Change Username64
Change Password65
Change Security Questions66
Recent Logins67
Mobile Security Preferences68
Enabling Biometric Sign-In68
Enabling FaceID69
Enabling PIN Login70
Auto-Login71
Alerts72
Alerts Overview72
Custom Alerts73
Security Alerts74
My$Brand Alerts75
Turning Alerts On and Off76
Editing or Deleting Alerts77
Previous Alerts78
Move Money79
Move Money Overview79
Bill Pay Enrollment80
Adding a Payee82
Person to Person Payee82
Favoriting a Payee84
Editing a Payee85
Deleting a Payee86
New Transaction87
Transferring Money Between Your Accounts87
Making a Loan Payment89
Transferring Money to Another Person (P2P)91
Editing Transfers/Payments93
Skip Transfers/Payments94
Deleting Transfers/Payments95
Bill Pay96
Overview96
Creating a Payee97
Known Company97
Unknown Company99
Person101
Editing a Payee103
Deleting a Payee104
Editing Pending Payments109
Cancel Pending Payments110
Viewing Transaction Details111
Single Transaction111
Multiple Transactions112
Creating a Reminder114
Managing Reminders116
Editing Reminders117
Deleting Reminders118
Editing Account Name119
Deleting an Account120
Deposit Checks121
Remote Deposit121
Manage Cards122
Turn Card On or Off122
Card Name123
Card Alert124
Temporary Spending Limit Increase125
Change PIN126
Report Lost or Stolen Card127
Travel Notification128
Enable Automatic On/Off130
Reports132
Creating a New Report132
Account Activity Report132
Sub-User Account Access Report133
Running an Existing Report134
Editing a Report135
Deleting a Report136
Services137
Locations137
Secure Message Overview138
Sending a Secure Message139
Submit a Form140
Documents141
Document Enrollment141
Viewing Documents142
Settings143
Contact Settings143
Adding a New Phone143
Editing a Phone144
Deleting a Phone145
Editing an Email Address146
Sub-Users147
Sub-Users Overview147
Sub-User Overview148
Adding a New Sub-User149
Editing a Sub-User151
Part 1: Editing Sub-User Access152
Part 2: Editing Sub-User Limits153
Deleting a Sub-User154

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