Anchor D Bank
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Table of contents
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Getting Started
8
Digital Banking System Requirements
8
Browser (Desktop & Mobile)
8
Mobile Device (App)
8
Mobile Remote Deposit Capture
8
New User Enrollment
9
Logging In
10
Out-of-Band Authentication
12
DUO Mobile
14
Logging Off
15
Resetting a Forgotten Password
16
Retrieve a Forgotten Username
17
Password Security Check
18
Accounts
19
Dashboard Overview
19
Account Details Overview
20
Transaction Details
22
Adding a New Account
24
Adding an Account to My$Brand
25
Adding an External Account
26
Removing an External Account
28
Organize Dashboard
29
Language Preference
29
Reorder Accounts
30
Rename Accounts
31
Hide/Unhide Accounts
32
Hide/Unhide Dashboard Tiles
33
App Appearance
34
Quick Pay
35
Selecting Favorite Payees
35
Person to Person
36
External Account
38
Monthly Activity
40
My$Brand
41
Initial Setup
41
Tagging Transactions
42
Splitting a Transaction
44
My$Brand Dashboard
46
Spending by Category
47
Budget
49
Adding Budgets
50
Managing Budgets
51
Add a Budget Alert
53
Cashflow Overview
54
Add a Bill or Income
55
Net Worth
56
Add an Unlinked Asset or Debt
57
Goals
58
Adding Goals
59
Save for Goals
59
Pay Off Goals
60
Add a Goal Alert
61
Managing Goals
62
Security
63
Protecting Your Information
63
General Guidelines
63
Login ID and Password
63
Fraud Prevention
63
Login Settings
64
Change Username
64
Change Password
65
Change Security Questions
66
Recent Logins
67
Mobile Security Preferences
68
Enabling Biometric Sign-In
68
Enabling FaceID
69
Enabling PIN Login
70
Auto-Login
71
Alerts
72
Alerts Overview
72
Custom Alerts
73
Security Alerts
74
My$Brand Alerts
75
Turning Alerts On and Off
76
Editing or Deleting Alerts
77
Previous Alerts
78
Move Money
79
Move Money Overview
79
Bill Pay Enrollment
80
Adding a Payee
82
Person to Person Payee
82
Favoriting a Payee
84
Editing a Payee
85
Deleting a Payee
86
New Transaction
87
Transferring Money Between Your Accounts
87
Making a Loan Payment
89
Transferring Money to Another Person (P2P)
91
Editing Transfers/Payments
93
Skip Transfers/Payments
94
Deleting Transfers/Payments
95
Bill Pay
96
Overview
96
Creating a Payee
97
Known Company
97
Unknown Company
99
Person
101
Editing a Payee
103
Deleting a Payee
104
Editing Pending Payments
109
Cancel Pending Payments
110
Viewing Transaction Details
111
Single Transaction
111
Multiple Transactions
112
Creating a Reminder
114
Managing Reminders
116
Editing Reminders
117
Deleting Reminders
118
Editing Account Name
119
Deleting an Account
120
Deposit Checks
121
Remote Deposit
121
Manage Cards
122
Turn Card On or Off
122
Card Name
123
Card Alert
124
Temporary Spending Limit Increase
125
Change PIN
126
Report Lost or Stolen Card
127
Travel Notification
128
Enable Automatic On/Off
130
Reports
132
Creating a New Report
132
Account Activity Report
132
Sub-User Account Access Report
133
Running an Existing Report
134
Editing a Report
135
Deleting a Report
136
Services
137
Locations
137
Secure Message Overview
138
Sending a Secure Message
139
Submit a Form
140
Documents
141
Document Enrollment
141
Viewing Documents
142
Settings
143
Contact Settings
143
Adding a New Phone
143
Editing a Phone
144
Deleting a Phone
145
Editing an Email Address
146
Sub-Users
147
Sub-Users Overview
147
Sub-User Overview
148
Adding a New Sub-User
149
Editing a Sub-User
151
Part 1: Editing Sub-User Access
152
Part 2: Editing Sub-User Limits
153
Deleting a Sub-User
154
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