Andrews Federal Credit Union Digital Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
9
New User Enrollment
9
Logging In
11
Logging Off
11
Resetting a Forgotten Password
12
Home Page
14
Home Page Overview
14
Account Summary Overview
16
Account Details Overview
17
Quick Transfer
19
Account Nickname
20
Details & Settings
21
Account Grouping
22
Editing a Group Name
23
Deleting a Group
23
Security
24
Protecting Your Information
24
General Guidelines
24
Login ID and Password
24
Fraud Prevention
25
Security Preferences
26
Change Password
26
Change Login ID
27
Secure Delivery
28
Mobile Security Preferences
29
Enabling Touch ID or Fingerprint Login
29
Enabling Passcode Authentication
31
Enabling Face ID
32
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login
33
Apple® Watch
34
Apple® Watch Setup
34
Viewing Balances and Transactions
34
Alerts Overview
35
Account Alerts
36
History Alerts
37
Online Transaction Alerts
38
Reminders
39
Security Alerts Overview
40
Editing Delivery Preferences
40
Enabling and Disabling Push Notifications
41
Secure Message Overview
42
Sending a Secure Message
43
Transactions
44
My Accounts
44
Other Member
46
Linking Someone’s Andrews Federal Credit Union Account
46
Single Transfers Between Andrews Federal Credit Union Accounts
47
Send Money with Zelle® Setup
48
Initial Setup
48
Adding a Recipient
49
Send Money with Zelle®
50
Request Money with Zelle®
52
Zelle® Settings
54
Adding a Personal External Account
55
Manage External Transfer Accounts
56
Nickname External Transfer Accounts
56
Remove External Transfer Accounts
57
Loan Payments
58
Loan Payments
60
Online Activity Overview
62
Using Filters
63
Creating or Deleting Custom Views Using Favorites
64
Editing Transactions
65
Canceling Transactions
66
Open an Account
67
Open an Account
67
Apply for a Loan
69
Borrow Money
69
Cash to Go Loan
73
Account Services
76
Stop Payment Request
76
Single Check
76
Multiple Checks
77
View Statements
78
Reordering Checks
79
Privilege Pay
80
Mobile Deposits
81
Loan Services
82
Skip a Payment
82
Loan Payoff Calculator
83
Card Services
84
Card Management
84
Card Management Overview
84
Order a Replacement Card
85
Card Alerts
86
Card Alerts Registration
86
Creating a New Control
88
Balance Transfers
90
Credit Line Adjustment
91
Travel Notifications
92
Authorize User Request
93
Dispute a Transaction
94
eStatements
95
Lost /Stolen/Fraud
96
Update PIN
97
Debit Card Dispute Transaction
98
Debit Card Set Debit Limits
99
Debit Card Update Your PIN
100
Card Rewards
101
Register
101
CardSwap
102
Getting Started
102
Overview
104
Direct Deposits
105
Manual Switch
105
Switch Assist
107
Recurring Payments
110
Manual Switch
110
Switch Assist
111
Existing Switches
113
Settings
114
Address/Contact Info
114
Account Preferences
115
Text Banking Enrollment
116
Themes and Languages
118
Accessibility
119
Quick Balance
120
To Enable Quick Balance
120
To Use Quick Balance
121
Branches and ATMs
122
Financial Tools
123
Initial Setup
123
Tagging Transactions
125
Splitting a Transaction
127
Financial Tools Dashboard
129
Spending by Category
130
Budget
132
Adding Budgets
133
Managing Budgets
134
Add a Budget Alert
136
Cashflow Overview
137
Add a Bill or Income
138
Net Worth
139
Add an Unlinked Asset or Debt
140
Goals
141
Adding Goals
142
Save for Goals
142
Pay Off Goals
143
Add a Goal Alert
144
Managing Goals
145
US Bill Pay
146
Payments Overview
146
Hiding or Unhiding Payees from Payment Screen
147
Creating a Payee Overview
148
Creating a Payee: Company
149
Creating a Payee: Person
151
Part 1 of 3: Choosing Payee and Payment Method
151
Part 2 of 3: Adding Payee Information
152
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code
153
Editing a Payee
154
Deleting a Payee
155
Scheduling Payments
156
Recurring Payments
157
Editing Payments
158
Skipping Payments
159
Canceling Payments
160
Setting Up eBills
161
Adding an Account
162
Editing an Account
163
Deleting an Account
164
Editing Personal Information
165
Editing Alerts
166
Categories
167
Editing a Category
168
Deleting a Category
169
Euro Bill Pay
170
Adding a Beneficiary
170
Deleting a Beneficiary
171
Making a Payment
172
Deleting a Pending Payment
174
IBAN Validator
175
Made with
FlippingBook
- Online Brochure Maker