Andrews Federal Credit Union Digital Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
8
New User Enrollment
8
Logging In
10
Logging Off
10
Resetting A Forgotten Password
11
Home Page
13
Home Page Overview
13
Account Summary Overview
15
Account Details Overview
16
Quick Transfer
18
Account Nickname
19
Account Grouping
20
Editing a Group Name
21
Deleting a Group
21
Security
22
Protecting Your Information
22
General Guidelines
22
Login ID and Password
22
Fraud Prevention
22
Security Preferences
23
Change Password
23
Change Login ID
24
Secure Delivery
25
Mobile Security Preferences
26
Enabling Touch ID or Fingerprint Login
26
Enabling Passcode Authentication
28
Disabling Passcode Authentication, Touch ID or Fingerprint Login
29
Enabling Face ID
30
Apple Watch
31
Apple Watch Setup
31
Viewing Balances and Transactions
31
Alerts Overview
32
Account Alerts
33
History Alerts
34
Online Transaction Alerts
35
Reminder
36
Security Alerts Overview
37
Edit Delivery Preferences
37
Secure Message Overview
38
Sending a Secure Message
39
Transaction Types
40
Moving Money Overview
40
Transactions
42
My Accounts
42
Other Member
44
Linking Another Member’s Andrews Federal Credit Union Account
44
Single Transfers Between Andrews Federal Credit Union Accounts
45
Send Money with Zelle® Setup
46
Initial Setup
46
Adding a Recipient
47
Send Money with Zelle®
48
Request Money with Zelle®
50
Zelle® Settings
52
Adding A Personal External Account
53
Verifying A Personal External Account
54
Loan Payments
55
Online Activity Overview
57
Using Filters
58
Creating or Deleting Custom Views Using Favorites
58
Editing Transactions
59
Canceling Transactions
60
US Bill Pay
61
Payments Overview
61
Hiding or Unhiding Payees from Payment Screen
62
Creating a Payee Overview
63
Creating a Payee: Company
64
Creating a Payee: Person
66
Part 1 of 3: Choosing Payee and Payment Method
66
Part 2 of 3: Adding Payee Information
67
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code
68
Editing a Payee
69
Deleting a Payee
70
Scheduling Payments
71
Rush Delivery
72
Recurring Payments
74
Editing Payments
75
Skipping Payments
76
Canceling Payments
77
Setting Up eBills
78
Adding an Account
79
Editing an Account
80
Deleting an Account
81
Editing Personal Information
82
Editing Alerts
83
Categories
84
Editing a Category
85
Deleting a Category
86
Euro Bill Pay
87
Adding a Beneficiary
87
Deleting a Beneficiary
88
Making a Payment
89
Deleting a Pending Payment
91
IBAN Validator
92
Open an Account
93
Open an Account
93
Apply For a Loan
95
Borrow Money
95
Cash to Go Loan
99
Account Services
102
Stop Payment Request
102
Single Check
102
Multiple Checks
103
View Statements
104
Reordering Checks
105
Privilege Pay
106
Loan Services
107
Skip a Payment
107
Loan Payoff Calculator
108
Card Services
109
Card Management
109
Card Management Overview
109
Order a Replacement Card
110
Report a Card Lost or Stolen
111
Card Alerts
112
Card Alerts Registration
112
Creating a New Control
114
Consolidate Balances
116
Credit Line Adjustment
117
Travel Notifications
118
Card Rewards
119
Register
119
Settings
120
Account Preferences
120
Manage Contact Info
121
Text Enrollment
122
Accessibility
124
Locations
125
Branches and ATMs
125
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