Arkansas Federal Credit Union Personal Internet Banking & Bill Pay Guide

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Table of Contents Security

Protecting Your Information........................................................................................7 General Guidelines................................................................................................................. 7 User Name and Password..................................................................................................... 7 Fraud Prevention.................................................................................................................... 7 Unsolicited Emails.................................................................................................................. 8 Phishing................................................................................................................................... 8 Identity Theft........................................................................................................................... 8 Getting Started New User Registration..................................................................................................9 Logging In.....................................................................................................................11 Logging Off............................................................................................................................ 11 Resetting A Forgotten Password...............................................................................12 Home Page Home Page Overview..................................................................................................14 Asset Summary Overview................................................................................................... 16 Account Details Overview...........................................................................................17 Quick Transfer.............................................................................................................19 Account Grouping.......................................................................................................20 Editing a Group Name......................................................................................................... 21 Deleting a Group.................................................................................................................. 21 Messages Secure Message Overview. ........................................................................................22 Sending a Secure Message.........................................................................................23 Transaction Types Transferring Funds Overview.....................................................................................24 Transactions Transfer Funds.............................................................................................................26 Transfer to Member ...................................................................................................28 Linking Someone’s Arkansas Federal Account................................................................. 28 Single Transfers Between Arkansas Federal Accounts.................................................... 29 Adding An External Account.......................................................................................30 Verifying A Personal External Account......................................................................31 Loan Payments............................................................................................................32 View Online Activity Overview....................................................................................34