Arkansas Federal Credit Union Personal Internet Banking & Bill Pay Guide

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Getting Started New User Registration

If you’re new to Online Banking with Arkansas Federal, you need to complete the enrollment process the first time that you log in. Once you complete these few quick steps, you’ll be on your way to banking everywhere you go! 1. Type afcu.org into the address bar on your browser. Go to the Online Banking Login box on the Home Page and click New User Registration . 2. Select the appropriate account type, Personal or Business. 3. This opens the Online Banking Enrollment screen. Enter all the required information. When finished, click Continue . 4. A new browser window will open congratulating you for having successfully enrolled in Online Banking. Make note of your User Name you will need it to login to online banking in the future. Click Continue to be directed to a page where you will select the delivery method for your Secure Access Code. This page will display the contact information we have on file for you. Select either the phone, text message, or email option that will enable Arkansas Federal to reach you immediately with your one-time Secure Access Code. 5. When you receive your four-digit Secure Access Code, enter it on the secure access code screen and click Submit . The Secure Access Code is valid for only 15 minutes. If it expires before you use it, you must request a new one. If you close the login screen and then receive the code, follow the above steps again and instead select I already have a Secure Access Code . 6. Now you can set your password. For your protection, you will need to create a password that meets the security criteria stated on the screen. Click Submit . 7. A view-only online profile screen will appear for your review. You cannot make any changes at this point. However, please note any contact information that you would like to change in the future. Once you have accessed Online Banking, you will be able to use the Manage Contact Info screen to make corrections. Click Next to continue. Note : The details that you provide are verified by comparing them to your contact information in our system. If the information does not match, call us at 800-456-3000 to update your profile.

New User Registration :Getting Started