Bank Forward Business User Guide

Getting Started6
Business Digital Banking Overview6
Users6
Recipients6
Business Digital Banking Transaction Types7
Logging In8
Logging Off8
Company Policy9
Editing Company Policy9
Part 1 of 11: Choosing a Transaction to Edit in Company Policy9
Part 2 of 11: Approval Limits10
Part 3 of 11: Allowed Actions11
Part 4 of 11: Amount11
Part 5 of 11: Approvals12
Part 6 of 11: Choosing the Subsidiaries12
Part 7 of 11: Choosing the Accounts13
Part 8 of 11: Choosing the Drafting Hours13
Part 9 of 11: Choosing the Location14
Part 10 of 11: Choosing the IP Address14
Part 11 of 11: Choosing the SEC Code15
Company Policy Tester16
Viewing Rights to Access Features18
Establishing Rights to Access Accounts19
Creating and Editing Account Labels20
User Roles21
User Roles Overview21
Creating, Editing or Copying a User Role22
Part 1 of 10: Choosing a Transaction to Edit in User Roles23
Part 2 of 10: Establishing Transaction Type Rights24
Part 3 of 10: Approval Limits25
Part 4 of 10: Disabling a Transaction Type26
Part 5 of 10: Allowed Actions27
Part 6 of 10: Enabling Operation Rights28
Part 7 of 10: Choosing the Maximum Draft Amount29
Part 8 of 10: Selecting Subsidiaries29
Part 9 of 10: Enabling Allowed Accounts30
Part 10 of 10: Choosing Drafting Hours30
User Role Policy Tester31
Deleting Allowed Actions33
Establishing Rights to Access Features34
Establishing Rights to Access Accounts35
Deleting a User Role36
User Management37
Users Overview37
User Management Overview38
Adding a New User39
Editing a User40
Deleting a User41
Recipients42
Recipient Overview42
ACH Only - Part 1 of 2: Adding a Recipient43
ACH Only - Part 2 of 2: Recipient Account Detail44
ACH & Wire - Part 1 of 5: Adding a Recipient45
ACH & Wire - Part 2 of 5: Beneficiary F I Detail46
ACH & Wire - Part 3 of 5: Receiving F I Detail47
ACH & Wire - Part 4 of 5: Intermediary F I Detail48
ACH & Wire - Part 5 of 5: Recipient Account Detail49
Wires Only (Domestic) - Part 1 of 5: Adding a Recipient50
Wires Only (Domestic) - Part 2 of 5: Beneficiary F I Detail51
Wires Only (Domestic) - Part 3 of 5: Receiving F I Detail52
Wires Only (Domestic) - Part 4 of 5: Intermediary F I Detail53
Wires Only (Domestic) - Part 5 of 5: Recipient Account Detail54
Wires Only (International) - Part 1 of 5: Adding a Recipient55
Wires Only (International) - Part 2 of 5: Beneficiary F I Detail56
Wires Only (International) - Part 3 of 5: Receiving F I Detail57
Wires Only (International) - Part 4 of 5: Intermediary F I Detail58
Wires Only (International) - Part 5 of 5: Recipient Account Detail59
Editing a Recipient60
Editing a Recipient’s Templates61
Deleting a Recipient62
Payments63
Payment Template Overview63
Creating a Template64
ACH Batch65
ACH Payment67
ACH Collection69
ACH Receipt71
Payroll73
Domestic Wire75
International Wire77
Sending a Single Payment79
ACH Batch79
ACH Payment82
ACH Collection84
ACH Receipt87
Payroll89
Splitting a Payment91
Domestic Wire92
International Wire95
Payment From File97
Importing a CSV file97
Importing a NACHA file99
Viewing, Approving or Canceling a Transaction101
Single Transaction101
Multiple Transactions102
Editing or Using a Template103
Deleting a Template104
ACH NACHA Upload105
ACH NACHA Upload Errors105
ACH NACHA Upload Details106
Mobile Authorizations107
Positive Pay109
Introduction109
Managing Exceptions110
Viewing Positive Pay Decisions112
Add a Check Confirmation113
Submit Issued Check File114
Advanced Positive Pay115
Introduction115
Quick Exception Processing116
Submit Issued Check File119
Add New Issued Check File120
Void a Check121
Check Search122
Transaction Extracts124
ACH Transaction Search125
Daily Checks Issued Summary126
Exception Items127
Account Reconciliation129
Check Reconciliation Summary130
Deposit Reconciliation Summary131
ACH Authorization Rules Setup132
Manage ACH Authorization Rules132
Transaction Filters/Blocks133
Issued Check File Processing Log134
Business Bill Pay135
Home Page Overview135
Add a Payee137
Company137
Individual Electronic Payments: If You Have an Individual’s Account Information139
Individual Check Payments141
Activate a Payee143
Import Payees144
Edit a Payee147
Delete a Payee148
Add and Manage Categories149
Single Payment150
Edit or Stop a Single Payment151
Create a Recurring Payment152
Edit or Stop a Recurring Payment154
Payment Approval156
Company Profile157
Delete or Edit Bill Pay Accounts158
Modify User Permissions159
Personal Profile160
e-Notifications161
Events161
Logout162
Recurring163
Reminders164
Reports165

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