Bank Forward Business User Guide

Getting Started8
Business Digital Banking Overview8
Users8
Subsidiaries8
Recipients8
Business Digital Banking Transaction Types9
Logging In10
Cash Management11
Manage Company Policy11
Part 1 of 9: Choosing a Transaction to Edit in Company Policy11
Part 2 of 9: Choosing the Maximum Draft Amount12
Part 3 of 9: Choosing the Number of Approvals13
Part 4 of 9: Choosing the Subsidiaries13
Part 5 of 9: Choosing the Accounts14
Part 6 of 9: Choosing the Drafting Hours14
Part 7 of 9: Choosing the Location15
Part 8 of 9: Choosing the IP Address15
Part 9 of 9: Choosing the SEC Code16
Approval Limits17
Company Policy Tester18
Viewing Rights to Access Features20
Establishing Rights to Access Accounts21
Creating and Editing Account Labels22
User Roles Overview23
Creating, Editing or Copying a User Role24
Part 1 of 9: Establishing Transaction Type Rights25
Part 2 of 9: Disabling a Transaction Type26
Part 3 of 9: Enabling Operation Rights27
Part 4 of 9: Choosing the Maximum Draft Amount28
Part 5 of 9: Selecting Subsidiaries28
Part 6 of 9: Enabling Allowed Accounts29
Part 7 of 9: Choosing Drafting Hours29
Part 8 of 9: Choosing the SEC Code30
Part 9 of 9: Editing Approval Limits for a Transaction Type31
User Role Policy Tester32
Deleting Allowed Actions34
Establishing Rights to Access Features35
Establishing Rights to Access Accounts36
Deleting a User Role37
Users Overview38
User Management Overview39
Adding a New User40
Editing a User41
Deleting a User42
Subsidiary Overview43
Adding a Subsidiary44
Editing a Subsidiary45
Deleting a Subsidiary46
Recipient Overview47
ACH Only- Part 1 of 2: Adding a Recipient48
ACH Only- Part 2 of 2: Recipient Account Detail49
ACH & Wire- Part 1 of 4: Adding a Recipient50
ACH & Wire- Part 2 of 4: Beneficiary FI Detail51
ACH & Wire- Part 3 of 4: Intermediary FI Detail52
ACH & Wire- Part 4 of 4: Recipient Account Detail53
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient54
Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail55
Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail56
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail57
Wires Only (International)- Part 1 of 4: Adding a Recipient58
Wires Only (International)- Part 2 of 4: Beneficiary FI Detail59
Wires Only (International)- Part 3 of 4: Intermediary FI Detail60
Wires Only (International)- Part 4 of 4: Recipient Account Detail61
Editing a Recipient62
Editing a Recipient’s Templates63
Deleting a Recipient64
Payment Template Overview65
Creating a Template66
ACH Batch67
ACH Collection69
ACH Payment71
ACH Receipt73
Payroll75
Domestic Wire77
International Wire79
Sending a Single Payment81
ACH Batch81
ACH Payment84
ACH Collection86
ACH Receipt89
Payroll91
Splitting a Payment93
Domestic Wire94
International Wire96
Payment From File98
Viewing, Approving or Canceling a Transaction100
Single Transaction100
Multiple Transactions101
Editing or Using a Template102
Deleting a Template103
Import ACH File104
Reports Overview105
Company Entitlements Report106
Transaction Report107
Editing a Report108
Deleting a Report109
Mobile Authorizations110
Positive Pay112
Introduction112
Quick Exception Processing113
To Upload an Issued Check File115
Manually Enter a Check116
Void a Check117
Managing Exceptions118
Outstanding Issued Checks120
Issued Check File Processing Log121
ACH Reporting122
Account Reconciliation123
ACH Returns/NOC Report124
User Setup125
ACH Authorization Rules Setup128
Business Bill Pay129
Home Page Overview129
Add a Payee131
Company131
Individual Electronic Payments133
Individual Check Payments135
Activate a Payee137
Edit a Payee138
Delete a Payee139
Import Payees140
Add and Manage Categories141
Single Payment142
Edit or Stop a Single Payment143
Create a Recurring Payment144
Edit or Stop a Recurring Payment145
Setting Up eBills147
Payment Approval148
Company Profile149
Edit or Delete Bill Pay Accounts150
Modify User Permissions151
Personal Profile152
e-Notifications153
Events153
Logout154
Recurring155
Reminders156
Reports157

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