Bank Forward Personal User Guide

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Security Alerts Overview.............................................................................................38 Editing Delivery Preferences............................................................................................... 38 Secure Message Overview.........................................................................................39 Sending a Secure Message.........................................................................................40 Transactions Transfers.......................................................................................................................41 Loan Payments............................................................................................................43 Customer Transfer......................................................................................................45 Linking Someone’s Bank Forward Account....................................................................... 45 Single Transfers Between Bank Forward Accounts......................................................... 46 FwdPay P2P..................................................................................................................47 Adding a Contact.................................................................................................................. 47 Send a Payment ................................................................................................................... 49 Edit a Pending Payment....................................................................................................... 51 Delete a Pending Payment ................................................................................................. 52 Settings.................................................................................................................................. 53 Edit a Contact........................................................................................................................ 54 Delete a Contact................................................................................................................... 55 Adding a Personal External Account.........................................................................56 Verifying a Personal External Account............................................................................... 57 Manage Activity Overview..........................................................................................58 Using Filters........................................................................................................................... 59 Creating or Deleting Custom Views Using Favorites........................................................ 60 Editing Transactions............................................................................................................. 61 Canceling Transactions........................................................................................................ 62 Services Stop Payment Request...............................................................................................63 Single Check ......................................................................................................................... 63 Multiple Checks ................................................................................................................... 64 E-Statement Enrolllment............................................................................................65 Switching an Account to E-Statement Delivery................................................................. 66 Statements & Notices.................................................................................................67 Check Reorder.............................................................................................................68 Mobile Deposits...........................................................................................................69 Card Control.................................................................................................................70 Settings Manage Profile.............................................................................................................71 Display Preferences....................................................................................................72 Accessibility..................................................................................................................73

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