Bank Forward Personal User Guide

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Security Alerts Overview ............................................................................................38 Editing Delivery Preferences............................................................................................... 38 Secure Message Overview .........................................................................................39 Sending a Secure Message ........................................................................................40 Transactions Transfers ......................................................................................................................41 Loan Payments............................................................................................................43 Customer Transfer......................................................................................................45 Linking Someone’s Bank Forward Account....................................................................... 45 Single Transfers Between Bank Forward Accounts ......................................................... 46 FwdPay P2P .................................................................................................................47 Adding a Contact.................................................................................................................. 47 Send a Payment .................................................................................................................. 49 Edit a Pending Payment ...................................................................................................... 51 Delete a Pending Payment ................................................................................................ 52 Settings.................................................................................................................................. 53 Edit a Contact ....................................................................................................................... 54 Delete a Contact................................................................................................................... 55 Adding a Personal External Account ........................................................................56 Verifying a Personal External Account .............................................................................. 57 Manage Activity Overview..........................................................................................58 Using Filters .......................................................................................................................... 59 Creating or Deleting Custom Views Using Favorites ....................................................... 60 Editing Transactions ............................................................................................................ 61 Canceling Transactions ....................................................................................................... 62 Services Stop Payment Request...............................................................................................63 Single Check ......................................................................................................................... 63 Multiple Checks ................................................................................................................... 64 E-Statement Enrolllment............................................................................................65 Switching an Account to E-Statement Delivery ................................................................ 66 Statements & Notices.................................................................................................67 Check Reorder.............................................................................................................68 Mobile Deposits ..........................................................................................................69 Card Control ................................................................................................................70 Settings Manage Profile ............................................................................................................71 Display Preferences....................................................................................................72 Accessibility..................................................................................................................73