Bank Forward Personal User Guide

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Multiple Checks If you’re ever worried about multiple pending written checks, you can initiate a stop payment request to prevent the checks from being processed. Once approved, the stop payment remains in effect for six months. If you need the current fee information, please call us during our business hours at 877-689-1783 or you may email us at digitalbanking@bankfoward.com.

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In the Services tab, click Stop Payment . 1. Select “Multiple Checks.” 2. Select the appropriate account. 3. Enter the starting and ending check numbers. 4. (Optional) Enter the starting and ending dates of the checks using the calendar. 5. (Optional) Enter a note. 6. Click the Request stop payment button when you are finished.

Note: You can view the approval status of a stop payment in the Manage Activity.

Services: Stop Payment Request