Bank Midwest Business Online Banking User Guide

Getting Started8
User Enrollment8
New User8
Desktop9
Mobile10
Logging Off10
Retrieve a Forgotten Username or Password11
Tokens12
Accounts Page14
Accounts Page Overview14
Desktop14
Desktop Account Transaction Details15
Mobile17
Desktop Account Preferences19
Edit Nickname19
Hide Account20
Unhide Account20
Mobile Account Preferences21
Edit Nickname21
Hide Account22
Unhide Account22
Viewing a Transaction Image23
Desktop23
Mobile (Android)24
Mobile (Apple)25
Security26
Protecting Your Information26
General Guidelines26
Login ID and Password26
Fraud Prevention26
Alerts Overview27
Desktop Delivery Preferences27
Mobile Delivery Preferences28
Editing Alerts29
Security Alerts29
Account Alerts30
Secure Message Overview31
Sending a Secure Message32
Mobile Security33
Enabling Touch ID, Fingerprint Login or Face ID33
Android Devices34
Apple Devices35
Enabling PIN Login36
Transactions38
Transfer Templates38
Using a Template to Make a Transfer40
Edit a Transfer Template41
Delete a Transfer Template42
Transfers43
Delete a Pending Transfer45
Loan Payments46
Creating a Template46
Using a Template to Make a Loan Payment48
Edit a Transfer Template49
Delete a Transfer Template50
Making a Loan Payment51
Mobile Deposit53
Viewing Check Deposit History54
Payments55
Bill Pay Overview55
Creating a Payee56
Editing a Payee58
Deleting a Payee59
Schedule Payments60
Desktop60
Mobile62
Recurring Payments64
Desktop64
Mobile65
Rush Delivery66
Editing a Payment Desktop67
Deleting a Payment Desktop68
Managing Payments Mobile69
Edit a Scheduled Payment69
Cancel a Scheduled Payment69
Managing Payments70
View a Scheduled Payment70
View Payment Tracking70
VisiBill Overview71
Creating a VisiBill Payee72
Picture Pay73
Pay a Person75
Transfer Between My Accounts77
Adding an External Account Using Plaid77
Adding an External Account Manually79
Verifying an External Account80
Deleting an External Account81
Transfering Money82
Updating Preferences83
Services84
Stop Check Payment84
Single Check84
Range of Checks86
Mobile Manage Cards88
Disabling or Enabling a Card88
Merchant Controls89
Spending Controls90
Transaction Controls91
Desktop Manage Cards92
Disabling or Enabling a Card92
Merchant Controls93
Spending Controls94
Transaction Controls95
Reordering Checks96
Statement and Notice Delivery Preferences97
Statements and Notices98
Account Reporting99
Creating a New Report99
Deleting an Existing Report100
Editing an Existing Report101
Running an Existing Report102
Settings103
Profile103
Changing Account Order104
Changing Language105
Text Enrollment106
Desktop106
Mobile107
Locations (Desktop)109
Branches and ATMs109
Locations (Android)110
Branches and ATMs110
Locations (Apple)111
Branches and ATMs111
Contact Us112
Important Phone Numbers112

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