Bank Midwest Business Online Banking User Guide

4

Table of Contents

Getting Started User Enrollment ............................................................................................................8 New User................................................................................................................................. 8 Desktop ................................................................................................................................... 9 Mobile.................................................................................................................................... 10 Logging Off ........................................................................................................................... 10 Retrieve a Forgotten Username or Password .........................................................11 Tokens ..........................................................................................................................12 Accounts Page Accounts Page Overview............................................................................................14 Desktop ................................................................................................................................. 14 Desktop Account Transaction Details .............................................................................. 15 Mobile.................................................................................................................................... 17 Desktop Account Preferences...................................................................................19 Edit Nickname ...................................................................................................................... 19 Hide Account ........................................................................................................................ 20 Unhide Account.................................................................................................................... 20 Mobile Account Preferences......................................................................................21 Edit Nickname ...................................................................................................................... 21 Hide Account ........................................................................................................................ 22 Unhide Account.................................................................................................................... 22 Viewing a Transaction Image.....................................................................................23 Desktop ................................................................................................................................. 23 Mobile (Android) .................................................................................................................. 24 Mobile (Apple) ...................................................................................................................... 25 Security Protecting Your Information......................................................................................26 General Guidelines .............................................................................................................. 26 Login ID and Password........................................................................................................ 26 Fraud Prevention ................................................................................................................. 26 Alerts Overview ...........................................................................................................27 Desktop Delivery Preferences ............................................................................................ 27 Mobile Delivery Preferences............................................................................................... 28 Editing Alerts ...............................................................................................................29 Security Alerts ...................................................................................................................... 29 Account Alerts ...................................................................................................................... 30 Secure Message Overview .........................................................................................31 Sending a Secure Message ........................................................................................32