Bank Midwest Personal Online Banking User Guide

Getting Started8
User Enrollment8
New User8
Desktop9
Mobile10
Logging Off10
Retrieve a Forgotten Username11
Resetting a Forgotten Password12
Accounts Page13
Accounts Page Overview13
Desktop13
Desktop Account Details14
Mobile16
Desktop Account Preferences18
Edit Nickname18
Hide Account19
Unhide Account19
Mobile Account Preferences20
Edit Nickname20
Hide Account21
Unhide Account21
Viewing a Transaction Image22
Desktop22
Mobile (Android)23
Mobile (Apple)24
Security25
Protecting Your Information25
General Guidelines25
Login ID and Password25
Fraud Prevention25
Alerts Overview26
Desktop Delivery Preferences26
Mobile Delivery Preferences27
Editing Alerts28
Security Alerts28
Account Alerts29
Secure Message Overview30
Sending a Secure Message31
Mobile Security32
Enabling Touch ID, Fingerprint Login or Face ID32
Android Devices33
Apple Devices34
Enabling PIN Login35
Transactions37
Transfers37
Managing Transfers39
Loan Payments & Transfers40
Initiating a Transaction40
Managing Loan Payments and Transfers42
Mobile Deposit43
Viewing Check Deposit History44
Payments45
Bill Pay Overview45
Creating a Payee46
Editing a Payee48
Deleting a Payee49
Schedule Payments50
Desktop50
Mobile51
Recurring Payments52
Desktop52
Mobile53
Rush Delivery54
Editing a Payment Desktop55
Deleting a Payment Desktop56
Managing Payments Mobile57
Edit a Scheduled Payment57
Cancel a Scheduled Payment57
Managing Payments58
View a Scheduled Payment58
View Payment Tracking58
eBilling Overview59
Creating an eBill Payee60
Picture Pay61
Pay a Person63
Transfer Between My Accounts65
Adding an External Account Using Plaid65
Adding an External Account Manually67
Verifying an External Account68
Deleting an External Account69
Transfering Money70
Updating Preferences71
Services72
Stop Check Payment72
Single Check72
Range of Checks74
Mobile Manage Cards76
Disabling or Enabling a Card76
Merchant Controls77
Spending Controls78
Transaction Controls79
Desktop Manage Cards80
Disabling or Enabling a Card80
Merchant Controls81
Spending Controls82
Transaction Controls83
Reordering Checks84
Statement Delivery85
Account Reporting87
Creating a New Report87
Deleting an Existing Report88
Editing an Existing Report89
Running an Existing Report90
RoboSave91
Setup91
RoboSave Overview92
Adding a RoboSave Goal93
Manually Contribute to a RoboSave Goal94
Editing a Manual Contribution95
Deleting a Manual Contribution96
Editing a RoboSave Goal97
Deleting a RoboSave Goal98
Settings99
Profile99
Changing Account Order100
Changing Language101
Text Enrollment102
Desktop102
Mobile103
Locations (Desktop)105
Branches and ATMs105
Locations (Android)106
Branches and ATMs106
Locations (Apple)107
Branches and ATMs107
Contact Us108
Important Phone Numbers108

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