Bank of Akron Business Mobile App User Guide

8-24-19

II

Published by Murphy & Company, Inc. 13610 Barrett Office Dr

St. Louis, MO 63021 www.mcompany.com

© 2009-2019 Murphy & Company, Inc. Microsoft, Microsoft Money, Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Firefox is a registered trademark of the Mozilla Foundation. Quicken is a registered trademark of Intuit, Inc. Macintosh is a registered trademark of Apple Computer, Inc. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Malauzai Software, Inc. Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

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Getting Started

Welcome to Business Online Banking with Bank of Akron! Whether you are at home or the office using a mobile phone, tablet or laptop, we strive to make your Online Banking experience easy and convenient. By adding powerful commercial products and features, Bank of Akron provides you with the complex tools your business needs to achieve its goals. Business Online Banking shares similar features with our personal accounts, but this guide is designed to direct you through only business features. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the Business Online Banking process. If you have additional questions, contact us at 716-542-5401.

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Table of Contents Getting Started

Business Online Banking Overview.............................................................................3 Users........................................................................................................................................ 3 Payees...................................................................................................................................... 3 Transaction Type Overview..........................................................................................4 Business Online Banking Transaction Types...................................................................... 4 Business Banking Users Overview..............................................................................................................5 User Management Overview................................................................................................ 6 Payee Overview.............................................................................................................7 Part 1 of 4: Adding a Payee................................................................................................... 8 Part 2 of 4: ACH Only—Entering Information..................................................................... 9 Part 3 of 4: Domestic Wires Only—Beneficiary................................................................ 11 Part 4 of 4: Domestic Wires Only—Intermediary Detail.................................................. 14 Editing a Payee.............................................................................................................15 Deleting a Payee..........................................................................................................16 Creating a Batch Payee List........................................................................................17 Creating a New Payment............................................................................................21 Single Payment..................................................................................................................... 21 Make Batch Payment........................................................................................................... 24 Editing a Batch.............................................................................................................27 Deleting a Batch. .........................................................................................................28 Activity...........................................................................................................................29 Viewing, Approving or Denying a Transaction.........................................................30 Single Transaction................................................................................................................ 30

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Getting Started

Business Online Banking Overview Whether you’re an enterprise, large corporation or small organization, our flexible Business Online Banking can efficiently serve you. Depending on your size, the first steps in banking online are setting up your users and payees. After setting up these key entities, you can jump right in and experience our state-of-the-art If your business only needs one person with access to Online Banking, you can set up a single login ID and password. This is typical for small companies who primarily use basic Online Banking tools with occasional business transactions. For larger organizations, our system lets you establish multiple login IDs and passwords for authorized employees. You can customize which employees get access to different features within Online Banking by establishing user entitlements. Payees Payees are people or businesses to whom you send or request money using a payment feature offered through Online Banking. After creating a profile for each payee, you can choose the method to send them money and the respective transaction details. Each created payee saves, so you can quickly and easily make future payments. system! Users

Getting Started: Business Online Banking Overview

4

Getting Started

Various types of payment methods are offered through Business Online Banking including wire and ACH transfers. While both methods are quick, electronic payments, wires are the fastest way to transfer money between accounts. ACH transactions can be sent as a single or batch process, and funds are generally not available until the next business day. Please call us at 716-542-5401 for a full list of wire and ACH fees, or if you have any questions. Business Online Banking Transaction Types Transaction Type Overview

Type

Description

Upload a NACHA-formatted file.

ACH Upload

ACH Initiate

Send a payment to one payee.

ACH Batch

Send a payment to several payees.

Import a list of payees and amounts.

ACH Import

Payroll Batch

Send payroll to several payees.

Getting Started: Transaction Type Overview

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Business Banking

Users Overview

Depending on the number of employees, owners and company policies, Business Online Banking lets you set up multiple users with different access and limits. New users can be created with their own unique login IDs and passwords. Each user is assigned a set of user entitlements that permits or prevents them from performing certain actions such as: • Sending or drafting payments and creating templates for certain transaction types. • The number of approvals that can be completed in a day or the dollar amount in a specific transaction.

• Accessing specific accounts from multiple entities. • Managing payees, users, subsidiaries and templates.

Authorized users can set up the features, accounts and entitlements each user needs to do their job. Establishing these entitlements gives users permission to perform specific tasks, helping you manage your business and making it run as smoothly as possible.

Business Banking: Users Overview

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User Management Overview The User Management page lets you view all your existing users in one easy place. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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In the Payments tab, click Manage Users . A. View the name and email of each user. B. Use the search bar to find a particular user. C. You can lock and unlock a user by clicking on the A3 B3 C3 D3 E3 F3 G3 H3 I3

icon.

Business Banking: Users Overview

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Business Banking

A payee is any person or company that receives payments from your business. For easy access on the Payee Management page, you can set up individual profiles so funds can be sent to or collected from a payee. After they are created, you can include them in multiple payments or templates. Payee Overview

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In the Payments tab, click Business Payments . A. The following information presents for each payee: • Name • Reference ID 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 J1

• Account Number • Payment Methods

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Business Banking: Payee Overview

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Part 1 of 3: Adding a Payee If you are assigned the Payee Management entitlement, you need to set up your payees before you can send payments. In order to add a payee, you need to have their contact and account information.

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In the Payments tab, click Business Payments . 1. Click the Add Payee button. 2. Click the Create Payee button. 3. Use the drop-down to select a transfer type. J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Business Banking: Payee Overview

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Part 2 of 3: ACH Only—Entering Information When adding a payee who will only receive ACH payments, you need to provide additional information for that payee.

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J1 1. Select a transfer type. 2. Select either consumer or business from the drop-down. 3. Enter their name, email, reference number and account number. All fields are required 4. Use the drop-down menu to select their account type. 5. Enter their ACH routing number. 6. Click the Next button. J1 J2 J3 J3

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Business Banking: Payee Overview

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7. Enter the company entry description. 8. Click the Next button. J3

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Note : The Company Entry Description is a short (10-character) description that informs the receiver of the transaction’s purpose. For example: payroll, purchase or gas bill. The value entered in this field will be used to populate the Batch Header’s Company Entry Description field in the file when initiating a single-entry transaction. This field is overwritten by the batch description if the user associates the payee to a batch created within our system. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Business Banking: Payee Overview

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Part 3 of 3: Review

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1. Review the account information on the following screen and click the Submit button. 2. Click the Close button when you are finished. J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Business Banking

Editing a Payee

If a payee’s account or personal information changes, an authorized user can make those necessary edits from the Payee Management page.

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In the Payments tab, click Business Payments . 1. Find the payee you want to edit, click the icon and select “View Details.” 2. Follow the steps on page 8 to edit the payee.

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Business Banking: Editing a Payee

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Business Banking

Deleting a Payee If you are assigned the Manage Payee entitlement, you have the ability to permanently delete a payee that is no longer needed. This deletes their contact information from the Payee Management page, but does not delete them from an existing payment. To remove a payee from a saved transaction, you must delete them from the actual transaction.

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In the Payments tab, click Business Payments . 1. Find the payee you want to edit, click the icon and select “Delete Payee.” 2. Click the Confirm button when you are finished. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2

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Business Banking: Deleting a Payee

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Business Banking

Creating a Batch Payee List Business Online Banking allows you to create a batch payee list to make quick payments to multiple people. This is especially beneficial when doing payroll since you can enter multiple amounts and payees.

In the Payments tab, click Business Payments . 1. Click the Add Payee button. 2. Click the Create Batch button. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Business Banking: Creating a Batch Payee List

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J1 5. (Optional) Check the box if the transaction is a payroll batch. 6. Select the payment type by checking the appropriate box. 7. Click the Next button. 3. Enter the batch name and batch description. 4. Use the rop-down menu to select the batch type.

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Business Banking: Creating a Batch Payee List

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A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 K L M N O U V W X Y A B C D E J3 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c

16a 17a 18a 19a 20a

A2 B2 C2 D2 E2 F2 G2 H2 I2

16b 17b 18b 19b 20b 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I F1 G1 H1 I1 J2 F2 G2 H2 I2 J3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

A3 B3 C3 D3 E3 F3 G3 H3 I3

J1 8. Check the appropriate boxes to add payees to a batch. 9. Click the Next button. 10. Enter an amount to send to each payee. 11. Click the Next button.

1d 2d 3d 4d 5d

11a 12a 13a 14a 15

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15

A1 B1 C1 D1 E A2 B2 C2 D2 E2 A3 B3 C3 D3 E3

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Business Banking: Creating a Batch Payee List

17

11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

1d 2d 3d 4d 5d 6d

11a 12a 13a 14a 15a 16

11b 12b 13b 14b 15b 16b

A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3

12. Review payment information and click the Next button. 13. Click the Close button when you are finished.

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Business Banking: Creating a Batch Payee List

18

Business Banking Creating a New Payment

If you are assigned ACH entitlements, you can use the Payments tab to send a one-time payment. Single Payment You can initiate payments within Business Online Banking after establishing a payee. Creating a new payment also allows you to set up recurring payments and effective dates.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

In the Payments tab, click Business Payments . 1. Click the Transfer Funds button. 2. Click the Create Payment button. J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Business Banking: Creating a New Payment

19

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

3. Use the drop-down to select a payee. 4. Use the drop-down to select a method. A3 B3 C3 D3 E3 F3 G3 H3 I3 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 2a 3a 4a 5a 6a 7a 8a 9a 10b 2b 3b 4b 5b 6b 7b 8b 9b 0c 2c 3c 4c 5c 6c 7c 8c 9c 10d 2d 3d 4d 5d 6d 7d 8d 9d 10 3a 4a 5a 6a 7a 8a 9a 10b 3 4 5 6 7 8b 9b 10c 3c 4c 5c 6c 7c 8c 9c 0d 3d 4d 5d 6d 7d 8d 9d J M N O P Q R S T W X Y Z C D E F G H I 5. Use the drop-down to select a payment type. 6. Use the drop-down to select an offset account. 7. Use the drop-down to select an originating ID account. 8. Enter a payment amount. 9. Select a date. J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 1b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 12a 1 a 14a 15a 16a 17a 18a 19a 20a 1 b 13b 14b 15b 16b 17b 18b 19b 20b J1 B1 C1 D1 E1 F1 G1 H1 I1 1 a 14a 15a 16a 17a 18a 19a 20a 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 I1 10 1 12 13 14 15 16 17 18 19 20 1 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 12 13 4 15 16 17 18 19 20 22 23 24 5 26 27 28 29 30 2 3 4 5 6 7 8 9 J L M N O P Q R S T V W X Y Z B C D E F G H I 10 13 14 15 16 17 8 9 20 23 4 25 26 27 28 29 30 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A2 B2 C2 D2 E2 F2 G2 H2 I2 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 0c 1c 2c 3c 4c 5c 6c 7c 8c 9c 0d 1d 2d 3d 4d 5d 6d 7d 8d 9d 0 1a 2a 3 4a 5 6a 7a 8a 9a 0 1b 2b 3 4 5 6 7 8b 9b 0c 1c 2c 3c 4c 5c 6c 7c 8c 9c 0d 1d 2d 3d 4d 5d 6d 7d 8d 9d A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 3 4 5 6 7 8 9 J1 J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 J2 J3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

J2

B2 C2 D2 E2 F2 G2 H2 I2 13b 14b 15b 16b 17b 18b 19b 20b B3 C3 D3 E3 F3 G3 H3 I3 C1 D1 E1 F1 G1 H1 I1 J1

J3

C2 D2 E2 F2 G2 H2 I2

J2

J3

C3 D3 E3 F3 G3 H3 I3

Business Banking: Creating a New Payment

19 20 29 30 1 1 2 29 30 1 1 2 29 30 9 J S T I J S T I 10a 9a 10b 9b 10c 9c 10d 9d a a b b 10c 9c 10d 9d a a b b c c J S T I 19a 20a 19b 20b a a 1 d 9d

20

11 12 13 14 21 22 23 24 1 2 3 4 K L M N U V W X A B C D 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c

J1 I1 J2 I2 J3 I3 1 I1 2 2 J3 I3 J1 1 J2 2 J3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A2 B2 C2 D2 E2 F2 G2 H2 I2 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A3 B3 C3 D3 E3 F3 G3 H3 I3 A1 B1 C1 D1 E1 F1 G1 H1 I1 J1

19b 20b a 0a

19b 20b

1d 2d 3d 4d

11a 12a 13a 14

11b 12b 13b 14

A1 B1 C1 D A2 B2 C2 D A3 B3 C3 D

J1 10. If you would like to set up a recurring transfer: a. Choose the frequency of the transfer. b. Choose how long the transfer should occur. c. Enter an end date or total number of transfers, if necessary. 11. Enter a memo. 12. Click the Next button. 13. Review the payment information and click the Submit button. J2 J3 J2 J3

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Business Banking: Creating a New Payment

21

Business Banking

ACH Upload

If you have draft entitlements, you can import an ACH upload.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

J3

In the Payments tab, click Business Payments . 1. Click the Transfer Funds button. 2. Click the ACH Upload button. A3 B3 C3 D3 E3 F3 G3 H3 I3

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Business Banking: ACH Upload

22

10 12 13 14 15 16 17 18 19 20 22 23 24 25 26 27 28 29 30 2 3 4 5 6 7 8 9 J L M N O P Q R S T V W X Y Z B C D E F G H I 10 14 15 16 17 18 19 20 24 25 26 27 28 29 30 4 5 6 7 8 9 J N O P Q R S T X Y Z D E F G H I 10 15 16 17 18 19 20 25 26 27 28 29 30 5 6 7 8 9 10 16 17 18 19 20 26 27 28 29 30 6 7 8 9 J P Q R S T Z F G H I 1 1 1 1 1 20 26 27 28 29 30 6 8 9 J P Q R S T Z F G H I 1 1 1 1 1 20 26 27 28 29 30 6 7 8 9 J P Q R S T Z F G H I 10a 2a 3a 4a 5a 6a 7a 8a 9a 10b 2b 3b 4b 5b 6b 7b 8b 9b 10c 2c 3c 4c 5c 6c 7c 8c 9c 10d 2d 3d 4d 5d 6d 7d 8d 9d 10a 4a 5a 6a 7a 8a 9a 10b 4b 5b 6b 7b 8b 9b 10c 4c 5c 6c 7c 8c 9c 10d 4d 5d 6d 7d 8d 9d J O P Q R S T Y Z E F G H I 10a 6a 7a 8a 9a 10b 6b 7b 8b 9b 10c 6c 7c 8c 9c 10d 6d 7d 8d 9d 0a a a a a 10b b b b b c c c c c 1 d 6d 7d 8d 9d a a a a a b b b b b c c c c a 12a 13a 14a 15a 16a 17a 18a 19a 20a b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1 B1 C1 D1 E1 F1 G1 H1 I1 a 14a 15a 16a 17a 18a 19a 20a 16a 17a 18a 19a 20a c B2 C2 D2 E2 F2 G2 H2 I2 14b 15b 16b 17b 18b 19b 20b 10a 5a 6a 7a 8a 9a 10b 5b 6b 7b 8b 9b 10c 5c 6c 7c 8c 9c 10d 5d 6d 7d 8d 9d 16b 17b 18b 19b 20b J1 F1 G1 H1 I1 F2 G2 H2 I2 16a 7a a a a 16b 17b 18b 19b 20b F1 G1 1 I1 1 d 6a 1 a a 9a 0a 16b 17b 18b 19b 20b 6d 7d 8d 9d J3 B3 C3 D3 E3 F3 G3 H3 I3 D1 E1 F1 G1 H1 I1 J1 D2 E2 F2 G2 H2 I2 J2

J1 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 K L M N O U V W X Y A B C D E 11 12 13 14 15 1 21 22 23 24 25 2 1 2 3 4 5 1a a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 11a 12a 13a 14a 15a 1 1d 2d 3d 4d 5d K L M N O U V W X Y A B C D E 11 12 13 14 15 1 21 22 23 24 25 2 1 2 3 4 5 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 11a 12a 13a 14a 15a 1 1d 2d 3d 4d 5d K L M N O U V W X Y A B C D E 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 11b 12b 13b 14b 15b 1 A1 B1 C1 D1 E1 A2 B C2 D2 E2 A3 B3 C D3 E3 11b 12b 13b 14b 15b 1 A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 J2 J3

J1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

3. Use the drop-down and select a group. 4. To change the recipient details: J2 J3 J2 J1 J2 J1

A2 B2 C2 D2 E2 F2 G2 H2 I2

D3 E3 F3 G3 H3 I3 15a 16a 17a 18a 19a 20a J3 F3 G3 H3 I3 2 2 2 I2 1 1 1 I1 15b 16b 17b 18b 19b 20b F3 G3 H3 I3 2 2 2 2

a. Click the box to hold all payments in this batch. b. Click a box next to a recipient to hold individual payments. c. Click the box to prenote all recipients in the batch and verify their information. d. Click the Confirm button when you are finished. 5. Use the drop-down to select an offset account to pay from. 6. Enter an effective date. 7. If you would like to set up a recurring transfer: a. Choose the frequency of the transfer. b. Choose how long the transfer should occur. c. Enter an end date or total number of transfers, if necessary. A3 B3 C3 D3 E3 F3 G3 H3 I3 J1 J2 J3 J3 2 J3

E1 F1 G1 H1 I1 F3 G3 H3 I3

E2 F2 G2 H2 I2

E3 F3 G3 H3 I3

Business Banking: ACH Upload

23

11 12 21 22 1 2 K L U V A B 1a 2a 1b 2b 1c 2c

10 17 18 19 20 27 28 29 30 7 8 9 J Q R S T G H I 10a 7a 8a 9a 10b 7b 8b 9b 10c 7c 8c 9c 10d 7d 8d 9d 10 18 19 20 28 29 30 8 9 J R S T H I 10 19 20 29 30 9 17b 18b 19b 20b 10a 8a 9a 10b 8b 9b 10c 8c 9c 10d 8d 9d J1 G1 H1 I1 J2 G2 H2 I2 J S T I 17a 18a 19a 20a

1d 2d

11a 12a

11b 12b

A1 B1 A2 B2 A3 B3

H1 I1 10a 9a 10b 9b 10c 9c 10d 9d

J3

G3 H3 I3 a 18a 19a 20a

b 18b 19b 20b

J1 8. Use the drop-down and select an originating ID. 9. Enter a memo. 10. Click the Next button. 11. Review the payment information and click the Submit button. J2 J3

a 19a 20a

H2 I2 b 19b 20b

H3 I3

J1 I1 J2 I2 J3 I3

Business Banking: ACH Upload

24

Business Banking

Editing a Batch

You can edit the information in a batch. This changes the batch template, but does not change pending payments using that batch template.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a In the Payments tab, click Business Payments . 1. Click on the Batches button. 2. Find the batch you want to edit, click the icon and select “View Details.” 3. Follow the steps on page 15 to edit the batch. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2

1d 2d 3d 4d 5d 6d 7d 8d

11a 12a 13a 14a 15a 16a 17a 18a

11b 12b 13b 14b 15b 16b 17b 18b

J3 A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Business Banking: Editing a Batch

25

Business Banking

Deleting a Batch

You can delete a batch that is no longer needed. This deletes the batch template, but does not erase pending payments using that batch template.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 6 1b 2b 3b 4b 5b 6 1c 2c 3c 4c 5c 6

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a In the Payments tab, click Business Payments . 1. Click on the Batches button. 2. Find the batch you want to edit, click the icon and select “Delete Payee.” 3. Click the Confirm button when you are finished. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 J1

1d 2d 3d 4d 5d 6

11a 12a 13a 14a 15a 16

11b 12b 13b 14b 15b 16

J2 A1 B1 C1 D1 E1 F A2 B2 C2 D2 E2 F A3 B3 C3 D3 E3 F J3

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Business Banking: Deleting a Batch

26

Business Banking

Activity All transactions initiated through Business Online Banking or through our app appear in the Activity Center. Here you can view additional details for all of your transactions.

11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 1a 2a 3a 4a 5a 6a 7 1b 2b 3b 4b 5b 6b 7 1c 2c 3c 4c 5c 6c 7 K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 1d 2d 3d 4d 5d 6d 7

In the Payments tab, click Business Payments . 1. Click on the Activity button. 2. Click on the icon and select “View Details.”

1d 2d 3d 4d 5d 6d 7d 8d 11a 12a 13a 14a 15a 16a 17

11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17

11b 12b 13b 14b 15b 16b 17b 18b A1 B1 C1 D1 E1 F1 G A2 B2 C2 D2 E2 F2 G A3 B3 C3 D3 E3 F3 G A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3

Business Banking: Activity

27

Editing a Transaction All transactions initiated through Business Online Banking or through our app appear in the Activity Center. Here you can easily edit your transactions.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I K L M N O P U V W X Y Z A B C D E F 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 1d 2d 3d 4d 5d 6d 11 12 13 14 15 16 1 21 22 23 24 25 26 2 1 2 3 4 5 6

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1d d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 A1 B1 C1 D1 E1 F1 G1 H1 I1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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10 12 13 14 15 16 17 18 19 20 1 22 23 24 25 26 27 28 29 30 2 3 4 5 6 7 8 9 J L M N O P Q R S T V W X Y Z B C D E F G H I 10a a 2a 3a 4a 5a 6a 7a 8a 9a 10b b 2b 3b 4b 5b 6b 7b 8b 9b 10c c 2c 3c 4c 5c 6c 7c 8c 9c 10d d 2d 3d 4d 5d 6d 7d 8d 9d

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J1

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In the Payments tab, click Business Payments . 1. Click on the Activity button. 2. Click on the icon and select “View Details.” 3. Click the Edit button. 4. Make the necessary changes and click the Next button. 5. Review the payment information and click the Submit button. J1

a 12a 13a 14a 15a 16a 17a 18a 19a 20a

b 12b 13b 14b 15b 16b 17b 18b 19b 20b

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Business Banking: Activity

28

Deleting a Transaction All transactions initiated through Business Online Banking or through our app appear in the Activity Center. Here you can delete your transactions.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 K L M N O U V W X Y A B C D E 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c

10 12 13 14 15 16 17 18 19 20 22 23 24 25 26 27 28 29 30 2 3 4 5 6 7 8 9 J L M N O P Q R S T V W X Y Z B C D E F G H I 10a 2a 3a 4a 5a 6a 7a 8a 9a 10b 2b 3b 4b 5b 6b 7b 8b 9b 10c 2c 3c 4c 5c 6c 7c 8c 9c 10d 2d 3d 4d 5d 6d 7d 8d 9d

In the Payments tab, click Business Payments . 1. Click on the Activity button. 2. Click on the icon and select “View Details.” 3. Click the Delete button. 4. Enter a reason and click the OK button.

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Business Banking: Activity

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