Bank of Akron Personal Mobile App User Guide

First page Table of contents Next page Last page

Getting Started	6
User Enrollment	6
New User	6
Logging Off	7
Resetting a Forgotten Username	8
Resetting a Forgotten Password	9
Transactions	10
Accounts Page Overview	10
Account Settings	12
Edit Nickname	12
Viewing a Transaction Image	13
Attaching an Image to a Transaction	14
Hide Account	15
Unhide Account	16
Security	17
Protecting Your Information	17
General Guidelines	17
Login ID and Password	17
Fraud Prevention	17
Alerts Delivery Options	18
Security Alerts	19
Account Alerts	20
Secure Message Overview	21
Sending a Secure Message	22
Transaction Types	23
Moving Money Overview	23
Transactions	25
Transfers	25
Canceling a Transfers	27
Deposits	28
Viewing Deposits Details	29
Customer to Customer	30
Adding a Payee	30
Deleting a Payee	31
Sending Money to a New Payee	32
Sending Money to an Existing Payee	33
Loan Transfers	34
Managing Transfers	36
External Transfers	37
Adding External Account	37
Deleting an External Account	39
External Account Transfer	40
Manage External Transfers	42
Editing a Transfer	42
Deleting a Transfer	43
Bill Pay	44
Pay Bills Overview	44
Creating a Payee	44
Editing a Payee	45
Delete a Payee	46
Making a New Payment	47
Editing a Payment	48
Deleting a Payment	50
Creating a Recurrence	51
Editing a Recurrence	52
Deleting a Recurrence	53
Creating a Reminder	54
Services	55
Manage Cards	55
Disabling or Enabling a Card	55
Disabling Merchant Controls	56
Disabling Transaction Controls	57
Stop Payment Request	58
Single Check	58
Range of Checks	60
Settings	62
Statement Delivery	62
Changing Account Order	64
Changing Login or Enabling Touch ID	65
Enable PIN Login	68
Profile	70
Locations	71
Branches and ATMs	71

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