Bank of Akron Personal Online Banking User Guide

First page Table of contents Next page Last page

Getting Started	7
User Enrollment	7
New User	7
Logging Off	8
Resetting a Forgotten Username	9
Resetting a Forgotten Password	10
Transactions Page	12
Transactions Page Overview	12
Account Settings	14
Viewing and Printing a Transaction Image	15
Attaching an Image to a Transaction	16
Security	17
Protecting Your Information	17
General Guidelines	17
Login ID and Password	17
Fraud Prevention	17
Alerts Overview	18
Edit Delivery Preferences	18
Editing Alerts	19
Account Alerts	19
Security Alerts	20
Secure Message Overview	21
Sending a Secure Message	22
Transaction Types	23
Moving Money Overview	23
Transactions	25
Transfers	25
Managing Transfers	27
Deposits	28
Viewing Check Deposit History	29
Customer to Customer	30
Adding a Payee	30
Deleting a Payee	31
Sending Money to a New Payee	32
Sending Money to an Existing Payee	33
Viewing Payment Details	34
Loan Transfers	35
Managing Transfers	37
External Transfers	38
Adding External Account	38
Deleting an External Account	40
External Account Transfer	41
Manage External Transfers	42
Pay Bills	43
Payments Overview	43
Creating a Payee Overview	45
Creating a Payee	46
Editing a Payee	48
Deactivating or Deleting a Payee	50
Scheduling a Payment	51
Setting Up Autopay	52
Editing a Payment	54
Deleting a Payment	55
Setting Up E-Bills	56
Cancelling E-Bills	57
Setting Up Reminders	58
Editing a Reminder	59
Alerts	60
Creating a Report	61
Searching Records	63
Editing a Report	64
Deleting a Report	65
Changing or Deleting a Funding Account	66
Editing a Funding Account	67
Creating a Category	68
Changing a Category Name	69
Editing a Category	70
Deleting a Category	71
Contacting Client Services	72
Services	73
Stop Payment Request	73
Single Check	73
Range of Checks	75
Manage Cards	77
Disabling or Enabling a Card	77
Disabling Merchant Controls	78
Disabling Transaction Controls	79
Statement Delivery	80
Account Reporting	82
Creating a New Report	82
Deleting an Existing Report	83
Running an Existing Report	84
Settings	85
Profile	85
Settings	86
Changing Account Order	86
Locations	87
Branches and ATMs	87
Contact Us	88
Secure Contact Form	88

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