Bank of Edison Digital Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
3
Digital Banking System Requirements
7
Browser (Desktop & Mobile)
7
Mobile Device (App)
7
Mobile Remote Deposit Capture
7
New User Enrollment
8
Logging In
9
Multi-Factor Authentication
11
Logging Off
12
DUO Mobile
13
Resetting a Forgotten Password
15
Retrieve a Forgotten Username
16
Accounts
17
Dashboard Overview
17
Account Details Overview
18
Transaction Details
20
Adding a New Account
22
Adding an External Account
23
Bank Approval
24
Transaction Challenge
25
Verifying an External Account
26
Removing an External Account
27
Accounts
28
Organize Dashboard
28
Reorder Accounts
28
Rename Accounts
29
Hide/Unhide Accounts
30
App Appearance
31
Quick Pay
32
Selecting Favorite Payees
32
Person to Person
33
Bill Pay
35
External Account
37
Monthly Activity
39
Security
40
Protecting Your Information
40
General Guidelines
40
Login ID and Password
40
Fraud Prevention
40
Login Settings
41
Change Username
41
Change Password
42
Change Security Questions
43
Recent Logins
44
Mobile Security Preferences
45
Enabling Biometric Sign-In
45
Enabling FaceID
46
Enabling PIN Login
47
Auto-Login
48
Alerts
49
Alerts Overview
49
Custom Alerts
50
Bill Pay Alerts
51
Security Alerts
52
Turning Alerts On and Off
53
Editing or Deleting Alerts
54
Previous Alerts
55
Move Money
56
Move Money Overview
56
Bill Pay Enrollment
57
Adding a Payee
59
Person to Person Payee
59
Bill Pay Payee - Company
61
Bill Pay Payee - Individual
63
Favoriting a Payee
66
Editing a Payee
67
Deleting a Payee
68
New Transaction
69
Transferring Money Between Your Accounts
69
Making a Loan Payment
71
Transferring Money to Another Person (P2P)
73
Making a Bill Pay Payment
75
Editing Transfers/Payments
77
Skip Transfers/Payments
78
Deleting Transfers/Payments
79
Deposit Checks
80
Remote Deposit
80
Manage Cards
81
Turn Card On or Off
81
Card Name
82
Card Alert
83
Temporary Spending Limit Increase
84
Change PIN
85
Report Lost or Stolen Card
86
Travel Notification
87
Enable Automatic On/Off
89
Reports
91
Creating a New Report
91
Account Activity Report
91
Running an Existing Report
92
Editing a Report
93
Deleting a Report
94
Services
95
Locations
95
Secure Message Overview
96
Sending a Secure Message
97
Submit a Form
98
Documents
99
Document Enrollment
99
Viewing Documents
100
Settings
101
Contact Settings
101
Adding a New Phone
101
Editing a Phone
102
Deleting a Phone
103
Editing an Email Address
104
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