Bank of Edison Digital Banking User Guide

Getting Started3
Digital Banking System Requirements7
Browser (Desktop & Mobile)7
Mobile Device (App)7
Mobile Remote Deposit Capture7
New User Enrollment8
Logging In9
Multi-Factor Authentication11
Logging Off12
DUO Mobile13
Resetting a Forgotten Password15
Retrieve a Forgotten Username16
Accounts17
Dashboard Overview17
Account Details Overview18
Transaction Details20
Adding a New Account22
Adding an External Account23
Bank Approval24
Transaction Challenge25
Verifying an External Account26
Removing an External Account27
Accounts28
Organize Dashboard28
Reorder Accounts28
Rename Accounts29
Hide/Unhide Accounts30
App Appearance31
Quick Pay32
Selecting Favorite Payees32
Person to Person33
Bill Pay35
External Account37
Monthly Activity39
Security40
Protecting Your Information40
General Guidelines40
Login ID and Password40
Fraud Prevention40
Login Settings41
Change Username41
Change Password42
Change Security Questions43
Recent Logins44
Mobile Security Preferences45
Enabling Biometric Sign-In45
Enabling FaceID46
Enabling PIN Login47
Auto-Login48
Alerts49
Alerts Overview49
Custom Alerts50
Bill Pay Alerts51
Security Alerts52
Turning Alerts On and Off53
Editing or Deleting Alerts54
Previous Alerts55
Move Money56
Move Money Overview56
Bill Pay Enrollment57
Adding a Payee59
Person to Person Payee59
Bill Pay Payee - Company61
Bill Pay Payee - Individual63
Favoriting a Payee66
Editing a Payee67
Deleting a Payee68
New Transaction69
Transferring Money Between Your Accounts69
Making a Loan Payment71
Transferring Money to Another Person (P2P)73
Making a Bill Pay Payment75
Editing Transfers/Payments77
Skip Transfers/Payments78
Deleting Transfers/Payments79
Deposit Checks80
Remote Deposit80
Manage Cards81
Turn Card On or Off81
Card Name82
Card Alert83
Temporary Spending Limit Increase84
Change PIN85
Report Lost or Stolen Card86
Travel Notification87
Enable Automatic On/Off89
Reports91
Creating a New Report91
Account Activity Report91
Running an Existing Report92
Editing a Report93
Deleting a Report94
Services95
Locations95
Secure Message Overview96
Sending a Secure Message97
Submit a Form98
Documents99
Document Enrollment99
Viewing Documents100
Settings101
Contact Settings101
Adding a New Phone101
Editing a Phone102
Deleting a Phone103
Editing an Email Address104

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