Bank of Edison Digital Banking User Guide

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Table of Contents Getting Started

Digital Banking System Requirements .......................................................................8 Browser (Desktop & Mobile)................................................................................................. 8 Mobile Device (App)............................................................................................................... 8 Mobile Remote Deposit Capture ......................................................................................... 8 New User Enrollment ...................................................................................................9 Logging In.....................................................................................................................10 Multi-Factor Authentication.......................................................................................12 Logging Off ........................................................................................................................... 13 DUO Mobile .......................................................................................................................... 14 Resetting a Forgotten Password ...............................................................................16 Retrieve a Forgotten Username................................................................................17 Accounts Dashboard Overview..................................................................................................18 Account Details Overview ..........................................................................................19 Transaction Details .....................................................................................................21 Adding a New Account ...............................................................................................23 Adding an External Account ............................................................................................... 24 Bank Approval ...................................................................................................................... 25 Transaction Challenge......................................................................................................... 26 Verifying an External Account ............................................................................................ 27 Removing an External Account .......................................................................................... 28 Accounts Organize Dashboard ..................................................................................................29 Reorder Accounts ................................................................................................................ 29 Rename Accounts ................................................................................................................ 30 Hide/Unhide Accounts ........................................................................................................ 31 App Appearance................................................................................................................... 32 Quick Pay .....................................................................................................................33 Selecting Favorite Payees.................................................................................................... 33 Person to Person ................................................................................................................. 34 Bill Pay ................................................................................................................................... 36 External Account .................................................................................................................. 38 Monthly Activity...........................................................................................................40 Security Protecting Your Information......................................................................................41 General Guidelines .............................................................................................................. 41 Login ID and Password........................................................................................................ 41 Fraud Prevention ................................................................................................................. 41

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