Bank of Guam Business Online Banking User Guide

First page Table of contents Next page Last page

Getting Started	9
Business Online Banking Overview	9
Users	9
Subsidiaries	9
Recipients	9
Business Online Banking Transaction Types	10
Transaction Type Overview	10
Logging In	11
Logging Off	12
Resetting A Forgotten Password	13
Home Page	15
Home Page Overview	15
Account Summary Overview	17
Account Details Overview	18
Quick Transfer	20
Account Nickname	21
Details & Settings	22
Account Grouping	23
Editing a Group Name	24
Deleting a Group	24
Security	25
Protecting Your Information	25
General Guidelines	25
Login ID and Password	25
Fraud Prevention	25
Security Preferences	26
Change Password	26
Challenge Code	27
Secure Delivery	28
Mobile Security Preferences	29
Enabling Touch ID or Fingerprint Login	29
Enabling Passcode Authentication	31
Disabling Passcode Authentication, Touch ID or Fingerprint Login	32
Enabling Face ID	33
Apple Watch	34
Apple Watch Setup	34
Viewing Balances and Transactions	34
Alerts Overview	35
Account Alerts	36
History Alerts	37
Online Transaction Alerts	38
Reminder	39
Security Alerts Overview	40
Edit Delivery Preferences	40
Enabling and Disabling Push Notifications	41
Secure Message Overview	42
Sending a Secure Message	43
Transactions	44
Funds Transfer	44
Commercial	46
Users Overview	46
User Management Overview	47
Adding a New User	48
Part 1 of 5: Establishing Transaction Type Rights	49
Part 2 of 5: Disabling a Transaction Type	50
Part 3 of 5: Editing Approval Limits for a Transaction Type	51
Part 4 of 5: Establishing Rights to Access Features	52
Part 5 of 5: Establishing Rights to Access Accounts	53
Editing an Existing User’s Rights	54
Deleting a User	55
Recipient Overview	56
ACH Only- Part 1 of 2: Adding a Recipient	57
ACH Only- Part 2 of 2: Recipient Account Detail	58
ACH & Wire- Part 1 of 4: Adding a Recipient	59
ACH & Wire- Part 2 of 4: Beneficiary FI Detail	60
ACH & Wire- Part 3 of 4: Intermediary FI Detail	61
ACH & Wire- Part 4 of 4: Recipient Account Detail	62
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient	63
Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail	64
Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail	65
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail	66
Wires Only (International)- Part 1 of 4: Adding a Recipient	67
Wires Only (International)- Part 2 of 4: Beneficiary FI Detail	68
Wires Only (International)- Part 3 of 4: Intermediary FI Detail	69
Wires Only (International)- Part 4 of 4: Recipient Account Detail	70
Editing a Recipient	71
Editing a Recipient’s Templates	72
Deleting a Recipient	73
Payment Template Overview	74
Creating a Template	75
ACH Batch	76
ACH Collection	78
ACH Payment	80
ACH Receipt	82
Payroll	84
Domestic Wire	86
International Wire	88
Sending a Single Payment	90
ACH Batch	90
ACH Payment	93
ACH Collection	95
ACH Receipt	98
Payroll	100
Domestic Wire	102
International Wire	104
Splitting a Payment	106
Payment From File	107
Editing or Using a Template	109
Deleting a Template	110
ACH Pass-Thru	111
Tax Payment	112
Mobile Authorizations	114
Activity Center Overview	116
Using Filters	117
Creating or Deleting Custom Views Using Favorites	117
Editing Transactions	118
Viewing, Approving or Canceling a Transaction	119
Single Transaction	119
Multiple Transactions	120
Positive Pay	121
Introduction	121
Upload an Issued Check File	122
Manually Enter a Check	123
Void a Check	124
Advanced Bill Pay	125
Home Page Overview	125
Add a Payee	127
Company	127
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information	129
Individual Electronic Payments: If You Have an Individual’s Account Information	131
Individual Check Payments	133
Activate a Payee	135
Import Payees	136
Edit a Payee	139
Delete a Payee	140
Add and Manage Categories	141
Single Payment	142
Edit or Stop a Single Payment	143
Create a Recurring Payment	144
Edit or Stop a Recurring Payment	146
Payment Approval	148
Add a Transfer Account	149
Delete or Edit a Transfer Account	150
One-Time Transfer	151
Edit or Stop a Single Transfer	152
Recurring Transfers	153
Edit or Stop a Recurring Transfer	154
Transfer Approval	156
Calendar	157
Company Profile	158
Delete or Edit Bill Pay Accounts	159
Modify User Permissions	160
Personal Profile	161
e-Notifications	162
Events	162
Logout	163
Recurring	164
Reminders	165
Reports	166
Services	167
Stop Payment Request	167
Single Check	167
Multiple Checks	168
Reordering Checks	169
Credit Card	171
Settings	172
Profile	172
Account Preferences	173
Themes	174
Accessibility	175
Locations	176
Branches and ATMs	176

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