Bank of New Hampshire Personal Online Banking Guide

Getting Started7
New User Enrollment7
Logging Off8
Resetting A Forgotten Password9
Home Page11
Home Page Overview11
Account Details Overview12
Details & Settings14
Quick Transfer15
Account Nickname16
Account Grouping17
Editing a Group Name18
Deleting a Group18
Security19
Protecting Your Information19
General Guidelines19
Login ID and Password19
Fraud Prevention19
Security Preferences20
Change Password20
Change Login ID21
Secure Delivery22
Mobile Security Preferences23
Enabling Touch ID or Fingerprint Login23
Disabling Touch ID or Fingerprint Login25
Enabling Face ID26
Alerts Overview27
Online Transaction Alerts28
Reminder29
Security Alerts Overview30
Edit Delivery Preferences30
Real-Time Alerts31
Setting Up Real-Time Alerts31
Enable/Disable Real-Time Alerts32
Edit a Real-Time Alerts33
Real-Time Alerts Notification Settings34
Secure Message Overview35
Sending a Secure Message36
Transaction Types37
Moving Money Overview37
Transactions39
Transfer Funds39
Pay a Friend41
Adding a Contact41
Send a Payment43
Edit a Pending Payment45
Delete a Pending Payment46
Settings47
Edit a Contact48
Delete a Contact49
BNH P2P Transfer50
Linking Someone’s Bank of New Hampshire Account50
Single Transfers Between Bank of New Hampshire Accounts51
Adding A Personal External Account52
Verifying A Personal External Account53
Activity Center Overview54
Using Filters55
Creating or Deleting Custom Views Using Favorites55
Editing Transactions56
Canceling Transactions57
Bill Pay58
Overview58
Creating a Payee59
Known Company59
Unknown Company61
Person63
Editing a Payee65
Deleting a Payee66
eBills67
Scheduling Payments68
Rush Delivery69
Editing Pending Payments70
Canceling Pending Payments71
Automatic Payments72
Editing Automatic Payments74
Deleting Automatic Payments75
Viewing Transaction Details76
Single Transaction76
Multiple Transactions77
Creating a Reminder79
Managing Reminders81
Editing Reminders82
Deleting Reminders83
Moving Payments84
Editing Account Name85
Deleting an Account86
Additional Features87
Reordering Checks87
Stop Payment Request88
Single Check88
Multiple Checks89
Address Change90
Themes91
Display Preferences92
Statement Delivery93
Mobile Deposits95
Text Enrollment96
Accessibility98
Apple® Watch99
Apple® Watch Setup99
Viewing Balances and Transactions99
Locations100
Branches and ATMs100

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