BankWest: User's Guide Online & Mobile Banking Personal Edition

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Table of Contents Getting Started

New User Enrollment ...................................................................................................9 Mobile Banking ...........................................................................................................11 Logging In.....................................................................................................................12 Logging Off ........................................................................................................................... 12 Retrieve a Forgotten Login ID....................................................................................13 Resetting a Forgotten Password ...............................................................................14 Accounts Home Page Overview .................................................................................................16 Account Details Overview ..........................................................................................18 Quick Transfer.............................................................................................................20 Account Nickname......................................................................................................21 Details & Settings........................................................................................................22 Manage Accounts Overview ......................................................................................................................23 Manual Accounts ........................................................................................................24 Adding a Manual Account................................................................................................... 24 Editing a Manual Account ................................................................................................... 25 Deleting a Manual Account................................................................................................. 26 Tagging an Account ....................................................................................................27 Editing an Account Tag........................................................................................................ 28 Deleting an Account Tag ..................................................................................................... 29 Security Protecting Your Information......................................................................................30 General Guidelines .............................................................................................................. 30 Login ID and Password........................................................................................................ 30 Fraud Prevention ................................................................................................................. 30 Security Preferences...................................................................................................31 Change Password ................................................................................................................ 31 Change Login ID ................................................................................................................... 32 Secure Delivery .................................................................................................................... 33 Mobile Security Preferences......................................................................................34 Enabling Biometrics............................................................................................................. 34 Enabling Passcode Authentication .................................................................................... 36 Enabling Face ID................................................................................................................... 37 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 38