Banner Bank ACH Originator Guide

Exhibit A - ACH Contact Information

For questions regarding the following issues, please contact: • Deletions and Reversals • ACH File Delivery & Verification • Notifications of Change & Return Notices

Treasury Management Support Phone: 1-877-856-7933

Email: treasurymanagement@bannerbank.com Hours: 7:00am to 6:00pm PT Monday through Friday Your Treasury Management Consultant or your Relationship Manager

• ACH Limit Adjustments • Origination of Special

Standard Entry Class Codes

Treasury Management Support Phone: 1-877-856-7933

• Dual Approval of ACH Batches • ACH Special Reports • System Questions

Email: treasurymanagement@bannerbank.com Hours: 7:00am to 6:00pm PT Monday through Friday

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