Banner Bank Commercial Online eGuide

2

Table of Contents Getting Started

Commercial Online Banking Overview.......................................................................7 Users........................................................................................................................................ 7 Recipients................................................................................................................................ 7 Commercial Payment Transaction Types Available........................................................... 8 Logging In.......................................................................................................................9 Logging Off ............................................................................................................................. 9 Resetting A Forgotten Password...............................................................................10 Virtual Security Tokens...............................................................................................12 How to Install Verisign Symantec VIP ................................................................................ 13 Home Page Home Page Overview .................................................................................................14 Account Summary Overview .............................................................................................. 16 Account Details Overview ..........................................................................................17 Quick Transfer.............................................................................................................19 Account Nickname......................................................................................................20 Details & Settings........................................................................................................21 Account Grouping.......................................................................................................22 Editing a Group Name......................................................................................................... 23 Deleting a Group.................................................................................................................. 23 Security Protecting Your Information......................................................................................24 Security Preferences...................................................................................................27 Change Password ................................................................................................................ 27 Change Login ID ................................................................................................................... 28 Secure Delivery .................................................................................................................... 29 Mobile Security Preferences......................................................................................30 Enabling Touch ID or Fingerprint Login ............................................................................ 30 Enabling Face ID................................................................................................................... 32 Enabling Passcode Authentication .................................................................................... 33 Disabling Passcode Authentication, Touch ID/Face ID or Fingerprint Login............................................................................................................. 34 Alerts Overview ...........................................................................................................35 Account Alerts ...................................................................................................................... 36 History Alerts........................................................................................................................ 37 Non-Online Transaction Alerts........................................................................................... 38 Online Transaction Alerts ................................................................................................... 39 Reminder .............................................................................................................................. 40 Security Alerts Overview ............................................................................................41 Edit Delivery Preferences.................................................................................................... 41