Blackhawk Bank Business Online Banking User Guide

2

Table of Contents Getting Started

Business Online Banking Overview.............................................................................6 Users........................................................................................................................................ 6 Recipients................................................................................................................................ 6 Creating a Business ID and Password........................................................................8 Token Registration........................................................................................................9 Verify Personal Image.................................................................................................11 Security Questions......................................................................................................12 Logging In.....................................................................................................................14 Logging Off............................................................................................................................ 14 Dashboard Navigation....................................................................................................................15 Accounts Accounts Overview......................................................................................................17 Account Activity Options.............................................................................................18 Transactions Transactions Overview...............................................................................................19 Transactions Sub-Menu Navigation Options ................................................................... 19 Transfers New Transfer...............................................................................................................20 Pending Transfers.......................................................................................................22 Stop Payments New Stop Payment......................................................................................................23 Current Stop Payments..............................................................................................25 eStatements eStatements.................................................................................................................26 eStatements Enrollment...................................................................................................... 26 Viewing eStatements/Notices............................................................................................. 28 Changing Enrolled Accounts............................................................................................... 29 Email Settings........................................................................................................................ 30 Adding Additional Recipients.............................................................................................. 31 Users Users Overview............................................................................................................32 Users Overview..................................................................................................................... 33 Adding a New User .............................................................................................................. 34