BlueSky Bank Digital Banking User Guide

Getting Started7
User Enrollment7
New User7
Desktop8
Mobile9
Logging Off9
Retrieve a Forgotten Username10
Resetting a Forgotten Password11
Accounts Page12
Accounts Page Overview12
Desktop12
Desktop Account Details13
Mobile15
Desktop Account Preferences17
Edit Nickname17
Hide Account18
Unhide Account18
Mobile Account Preferences19
Edit Nickname19
Hide Account20
Unhide Account20
Viewing a Transaction Image21
Desktop21
Mobile22
Attaching an Image to a Transaction23
Desktop23
Mobile24
Security25
Protecting Your Information25
General Guidelines25
Login ID and Password25
Fraud Prevention25
Alerts Overview26
Desktop Delivery Preferences26
Mobile Delivery Preferences27
Editing Alerts28
Security Alerts28
Account Alerts29
Secure Message Overview30
Sending a Secure Message31
Mobile Security32
Enabling Touch ID, Fingerprint Login or Face ID32
Transactions35
Transfers35
Managing Transfers37
Check Deposit38
Viewing Check Deposit History39
Loan Payments & Transfers40
Initiating a Transaction40
Managing Loan Payments and Transfers42
Transfer to a Blue Sky Customer43
Adding a Payee43
Deleting a Payee44
Sending Money45
Viewing Payment Details46
Enhanced Bill Pay47
Bill Pay Overview47
Creating a Payee47
Editing a Payee49
Deleting a Payee50
Schedule Payments51
Desktop51
Mobile52
Recurring Payments53
Desktop53
Mobile54
Rush Delivery55
Editing a Payment56
Deleting a Payment57
Pay a Person58
Transfer Between My Accounts60
Adding an External Account60
Verifying an External Account61
Transfering Money62
Updating Preferences63
Services64
Stop Payment Request64
Single Check64
Range of Checks66
Statement Delivery68
Settings70
Changing Account Order70
Connecting to Quickbooks71
Text Enrollment72
Desktop72
Mobile73
Locations75
Branches and ATMs75
Locations (Desktop)76
Branches and ATMs76
Locations (Android)77
Branches and ATMs77
Locations (Apple)78
Branches and ATMs78
Contact Us79
Important Phone Numbers79

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