| Getting Started | 6 |
| Business Online Banking Overview | 6 |
| Sub-Users | 6 |
| Companies | 6 |
| Transaction Type Overview | 7 |
| Logging In | 8 |
| Multi-Factor Authentication | 10 |
| Logging Off | 11 |
| DUO Mobile | 12 |
| Sub-Users | 14 |
| Sub-Users Overview | 14 |
| Sub-Users Overview | 15 |
| Adding a New Sub-User | 16 |
| Editing a Sub-User | 18 |
| Part 1: Editing Sub-User Access | 19 |
| Part 2: Editing Sub-User Limits | 20 |
| Part 3: Editing Sub-User Authentication | 21 |
| Deleting a Sub-User | 22 |
| Company Management | 23 |
| Company Management Overview | 23 |
| Part 1: Adding a Company | 24 |
| Part 2: Adding a New Participant | 26 |
| Part 3: Company Limits | 28 |
| Adding Participant to an Existing Company | 29 |
| Uploading Participants | 31 |
| Editing a Company | 32 |
| ACH | 33 |
| New ACH Batch | 33 |
| Part 1: Creating an ACH Batch | 33 |
| Part 2: Adding an Existing Participant | 35 |
| Part 3: Adding a Detailed Record | 36 |
| Part 4: Finalizing the ACH Batch | 38 |
| Part 5: Scheduling the ACH Batch | 39 |
| Part 6: Reviewing the ACH Batch | 40 |
| Part 7: Multi-Factor Authentication | 41 |
| Creating an ACH Template | 42 |
| Part 1: Creating an ACH Template | 42 |
| Part 2: Adding an Existing Participant | 44 |
| Part 3: Adding a Detail Record | 45 |
| Part 4: Finalizing an ACH Template | 47 |
| Part 5: Reviewing an ACH Template | 48 |
| Initiating a Template | 49 |
| Part 1: Initiating a Template | 49 |
| Part 2: Scheduling an ACH Batch | 51 |
| Part 3: Reviewing an ACH Batch | 52 |
| Part 4: Multi-Factor Authentication | 53 |
| Editing an ACH Template | 54 |
| Deleting an ACH Template | 55 |
| ACH File Upload | 56 |
| Creating a Template for Delimiter Separated File Uploads | 58 |
| Editing a Template for Delimiter Separated File Uploads | 60 |
| Deleting a Template for Delimiter Separated File Uploads | 61 |
| Uploading a Delimiter Separated File | 62 |
| Editing an ACH Batch | 65 |
| Deleting an ACH Batch | 66 |
| Approving an ACH Batch | 67 |
| Tax Payments | 68 |
| NOCS/Returns | 69 |
| To Correct a NOC | 69 |
| To Mark a Return as Reviewed | 71 |
| Wires | 72 |
| New Domestic Wire | 72 |
| Part 1: Recipient Information | 73 |
| Part 2: (Optional) Beneficiary and Intermediary Institutions | 74 |
| Part 3: Schedule Wire Payment | 75 |
| Part 4: Review Wire Payment | 76 |
| Part 5: Multi-Factor Authentication | 77 |
| Creating a Domestic Wire Template | 78 |
| Part 1: Recipient Information | 78 |
| Part 2: (Optional) Beneficiary and Intermediary Institutions | 80 |
| Part 3: Template Name | 81 |
| Part 4: Review Wire Template | 82 |
| Initiating a Template | 83 |
| Part 1: Initiating a Template | 83 |
| Part 2: Scheduling a Wire | 84 |
| Part 3: Reviewing a Wire | 85 |
| Editing a Wire Template | 86 |
| Deleting a Wire Template | 88 |
| Editing a Wire | 89 |
| Deleting a Wire | 90 |
| Approving a Wire | 91 |
| Rejecting a Wire | 92 |
| Wire History | 93 |
| Positive Pay | 94 |
| Introduction | 94 |
| Manually Add a Check | 95 |
| Check Upload Templates | 97 |
| Fixed Length Template | 97 |
| Delimiter Separated Template | 99 |
| Edit Upload Templates | 101 |
| Manually Add Checks Via Upload | 103 |
| Managing Exceptions | 106 |
| Historical Decisions | 108 |
| Filters | 109 |
| Add Email Address to Receive Notifications | 109 |
| Add an Allowed Company | 110 |
| Manage Allowed Companies | 111 |
| Actions for Unlisted Companies | 112 |
| Block an ACH Item | 113 |
| Manage Blocked Items | 114 |
| Manage Watch List | 115 |
| Manage Watch List | 116 |
| Reports | 117 |
| Creating a New Report | 117 |
| Running an Existing Report | 118 |
| Editing a Report | 119 |
| Deleting a Report | 120 |
| Alerts | 121 |
| Alerts Overview | 121 |
| Custom Alerts | 122 |
| Business Banking Alerts | 123 |
| Security Alerts | 124 |
| Turning Alerts On and Off | 125 |
| Editing or Deleting Alerts | 126 |
| Previous Alerts | 127 |
| Move Money | 128 |
| Move Money Overview | 128 |
| Bill Pay | 129 |
| Business Bill Pay Enrollment | 129 |
| Home Page Overview | 131 |
| Add a Payee | 133 |
| Import Payees | 140 |
| Edit a Payee | 143 |
| Delete a Payee | 144 |
| Add and Manage Categories | 145 |
| Single Payment | 146 |
| Edit or Stop a Single Payment | 147 |
| Create a Recurring Payment | 148 |
| Edit or Stop a Recurring Payment | 150 |
| Payment Approval | 152 |
| Add a Transfer Account | 153 |
| Delete or Edit a Transfer Account | 154 |
| One-Time Transfer | 155 |
| Edit or Stop a Single Transfer | 156 |
| Recurring Transfers | 157 |
| Edit or Stop a Recurring Transfer | 158 |
| Transfer Approval | 160 |
| Calendar | 161 |
| Company Profile | 162 |
| Delete or Edit Bill Pay Accounts | 163 |
| Modify User Permissions | 164 |
| Personal Profile | 165 |
| e-Notifications | 166 |
| Reports | 170 |