Blueharbor Bank Digital Banking Business User Guide

First page Table of contents Next page Last page
Getting Started6
Business Online Banking Overview6
Sub-Users6
Companies6
Transaction Type Overview7
Logging In8
Multi-Factor Authentication10
Logging Off11
DUO Mobile12
Sub-Users14
Sub-Users Overview14
Sub-Users Overview15
Adding a New Sub-User16
Editing a Sub-User18
Part 1: Editing Sub-User Access19
Part 2: Editing Sub-User Limits20
Part 3: Editing Sub-User Authentication21
Deleting a Sub-User22
Company Management23
Company Management Overview23
Part 1: Adding a Company24
Part 2: Adding a New Participant26
Part 3: Company Limits28
Adding Participant to an Existing Company29
Uploading Participants31
Editing a Company32
ACH33
New ACH Batch33
Part 1: Creating an ACH Batch33
Part 2: Adding an Existing Participant35
Part 3: Adding a Detailed Record36
Part 4: Finalizing the ACH Batch38
Part 5: Scheduling the ACH Batch39
Part 6: Reviewing the ACH Batch40
Part 7: Multi-Factor Authentication41
Creating an ACH Template42
Part 1: Creating an ACH Template42
Part 2: Adding an Existing Participant44
Part 3: Adding a Detail Record45
Part 4: Finalizing an ACH Template47
Part 5: Reviewing an ACH Template48
Initiating a Template49
Part 1: Initiating a Template49
Part 2: Scheduling an ACH Batch51
Part 3: Reviewing an ACH Batch52
Part 4: Multi-Factor Authentication53
Editing an ACH Template54
Deleting an ACH Template55
ACH File Upload56
Creating a Template for Delimiter Separated File Uploads58
Editing a Template for Delimiter Separated File Uploads60
Deleting a Template for Delimiter Separated File Uploads61
Uploading a Delimiter Separated File62
Editing an ACH Batch65
Deleting an ACH Batch66
Approving an ACH Batch67
Tax Payments68
NOCS/Returns69
To Correct a NOC69
To Mark a Return as Reviewed71
Wires72
New Domestic Wire72
Part 1: Recipient Information73
Part 2: (Optional) Beneficiary and Intermediary Institutions74
Part 3: Schedule Wire Payment75
Part 4: Review Wire Payment76
Part 5: Multi-Factor Authentication77
Creating a Domestic Wire Template78
Part 1: Recipient Information78
Part 2: (Optional) Beneficiary and Intermediary Institutions80
Part 3: Template Name81
Part 4: Review Wire Template82
Initiating a Template83
Part 1: Initiating a Template83
Part 2: Scheduling a Wire84
Part 3: Reviewing a Wire85
Editing a Wire Template86
Deleting a Wire Template88
Editing a Wire89
Deleting a Wire90
Approving a Wire91
Rejecting a Wire92
Wire History93
Positive Pay94
Introduction94
Manually Add a Check95
Check Upload Templates97
Fixed Length Template97
Delimiter Separated Template99
Edit Upload Templates101
Manually Add Checks Via Upload103
Managing Exceptions106
Historical Decisions108
Filters109
Add Email Address to Receive Notifications109
Add an Allowed Company110
Manage Allowed Companies111
Actions for Unlisted Companies112
Block an ACH Item113
Manage Blocked Items114
Manage Watch List115
Manage Watch List116
Reports117
Creating a New Report117
Running an Existing Report118
Editing a Report119
Deleting a Report120
Alerts121
Alerts Overview121
Custom Alerts122
Business Banking Alerts123
Security Alerts124
Turning Alerts On and Off125
Editing or Deleting Alerts126
Previous Alerts127
Move Money128
Move Money Overview128
Bill Pay129
Business Bill Pay Enrollment129
Home Page Overview131
Add a Payee133
Import Payees140
Edit a Payee143
Delete a Payee144
Add and Manage Categories145
Single Payment146
Edit or Stop a Single Payment147
Create a Recurring Payment148
Edit or Stop a Recurring Payment150
Payment Approval152
Add a Transfer Account153
Delete or Edit a Transfer Account154
One-Time Transfer155
Edit or Stop a Single Transfer156
Recurring Transfers157
Edit or Stop a Recurring Transfer158
Transfer Approval160
Calendar161
Company Profile162
Delete or Edit Bill Pay Accounts163
Modify User Permissions164
Personal Profile165
e-Notifications166
Reports170

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