Branson Bank Digital Banking Personal User Guide

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Table of Contents Getting Started

Digital Banking System Requirements........................................................................7 Browser (Desktop & Mobile)................................................................................................. 7 Mobile Device (App). .............................................................................................................. 7 Mobile Remote Deposit Capture.......................................................................................... 7 New User Enrollment....................................................................................................8 Logging In.......................................................................................................................9 Out-of-Band Authentication.......................................................................................11 DUO Mobile........................................................................................................................... 13 Logging Off............................................................................................................................ 14 Accounts Dashboard Overview. .................................................................................................15 Account Details Overview...........................................................................................16 Transaction Details......................................................................................................18 Adding a New Account................................................................................................20 Adding an External Account................................................................................................ 21 Removing an External Account........................................................................................... 23 Organize Dashboard...................................................................................................24 Reorder Accounts................................................................................................................. 24 Rename Accounts................................................................................................................. 25 Hide/Unhide Accounts......................................................................................................... 26 Hide/Unhide Dashboard Tiles............................................................................................. 27 App Appearance................................................................................................................... 28 Quick Pay......................................................................................................................29 Selecting Favorite Payees.................................................................................................... 29 Person to Person.................................................................................................................. 30 Bill Pay. .................................................................................................................................. 32 External Account. ................................................................................................................. 34 Monthly Activity...........................................................................................................36 Security Protecting Your Information......................................................................................37 General Guidelines............................................................................................................... 37 Login ID and Password........................................................................................................ 37 Fraud Prevention.................................................................................................................. 37 Login Settings...............................................................................................................38 Change Username................................................................................................................ 38 Change Password................................................................................................................. 39 Change Security Questions................................................................................................. 40

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