Business Banking Online & Mobile User Guide Eagle Rock Bank

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Table of Contents Getting Started

Business Digital Banking Overview.............................................................................4 Users........................................................................................................................................ 4 Recipients................................................................................................................................ 4 Transaction Type Overview..........................................................................................5 Business Banking Online Transaction Types...................................................................... 5 Users Users Overview..............................................................................................................6 User Management Overview................................................................................................ 7 Desktop. .................................................................................................................................. 7 Mobile...................................................................................................................................... 8 Adding a New User ................................................................................................................ 9 Editing Users................................................................................................................12 User Details........................................................................................................................... 13 Accounts................................................................................................................................ 14 Money Movement................................................................................................................ 15 Business Payments.............................................................................................................. 16 3rd Party................................................................................................................................ 17 Independent Services.......................................................................................................... 18 Restricting User Access...............................................................................................19 Disable/Enable a User.......................................................................................................... 19 Unlocking a User.................................................................................................................. 20 HRT (High Risk Transaction) Processing Configuration..........................................21 Reseting a User’s Password.......................................................................................22 Recipients Recipient Overview......................................................................................................23 Adding a Recipient............................................................................................................... 24 ACH Only - Recipient Account Detail.................................................................................. 25 ACH & Wire - Receiving Bank Detail................................................................................... 27 ACH & Wire - Receiver and Intermediary Detail....................................................................... 30 Domestic Wires Only - Receiving Bank Detail................................................................... 31 Domestic Wires Only - Receiver and Intermediary Detail............................................... 33 Review.................................................................................................................................... 34 Editing a Recipient.......................................................................................................35 Deleting a Recipient....................................................................................................36 Creating a Batch Payee List........................................................................................37