Business Banking Online & Mobile User Guide Eagle Rock Bank

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Users

HRT authentication requires a user to enter security code for business payment transactions and other activities. Business Admins can manage features require this authentication, select delivery methods and manage credentials. Enable HRT Delivery Methods: • HRT Authentication can be completed through several Delivery Methods: voice call and text message. • HRT authentication codes will be delivered to HRT SMS number, HRT Voice Number specified within the User Details section. HRT (High Risk Transaction) Processing Configuration

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In the sidebar, click Manage Users . 1. Click the icon and select “Edit User.” 2. Check and uncheck boxes to enable and disable HRT delivery methods and which features require HRT.

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Users: HRT (High Risk Transaction) Processing Configuration

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