CCCU: Online Banking Guide Member Accounts

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Table of Contents Getting Started

New User Enrollment....................................................................................................8 Logging In.....................................................................................................................10 Logging Off............................................................................................................................ 10 Resetting A Forgotten Password. ..............................................................................11 Home Page Home Page Overview..................................................................................................13 Account Summary Overview............................................................................................... 15 Mobile Thumb Bar.......................................................................................................16 Account Details Overview...........................................................................................17 Quick Transfer. ............................................................................................................19 Account Nickname. .....................................................................................................20 Details & Settings. .......................................................................................................21 Account Grouping. ......................................................................................................22 Editing a Group Name. ........................................................................................................ 23 Deleting a Group. ................................................................................................................. 23 Security Protecting Your Information......................................................................................24 General Guidelines............................................................................................................... 24 User ID and Password. ........................................................................................................ 24 Fraud Prevention.................................................................................................................. 24 Security Preferences...................................................................................................25 Change Password................................................................................................................. 25 Change Login ID. .................................................................................................................. 26 Secure Delivery..................................................................................................................... 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login............................................................................. 28 Disabling Touch ID or Fingerprint Login............................................................................ 30 Enabling Face ID. .................................................................................................................. 31 Alerts Overview............................................................................................................32 Account Alerts....................................................................................................................... 33 History Alerts. ....................................................................................................................... 34 Online Transaction Alerts.................................................................................................... 35 Reminder............................................................................................................................... 36 Secure Message Overview. ........................................................................................37 Sending a Secure Message.........................................................................................38 Transaction Types Moving Money Overview............................................................................................39