Getting Started | 8 |
New User Enrollment | 8 |
Logging Off | 10 |
Retrieving A Forgotten Login ID | 11 |
Resetting A Forgotten Password | 12 |
Home Page | 14 |
Home Page Overview | 14 |
Manual Accounts | 16 |
Adding a Manual Account | 16 |
Editing a Manual Account | 17 |
Deleting a Manual Account | 18 |
Account Details Overview | 19 |
Quick Transfer | 21 |
Account Nickname | 22 |
Account Grouping | 23 |
Editing a Group Name | 24 |
Deleting a Group | 24 |
Security | 25 |
Protecting Your Information | 25 |
General Guidelines | 25 |
Login ID and Password | 25 |
Fraud Prevention | 25 |
Security Preferences | 26 |
Change Password | 26 |
Secure Delivery | 27 |
Mobile Security Preferences | 28 |
Enabling Touch ID or Fingerprint Login | 28 |
Enabling Passcode Authentication | 30 |
Enabling Face ID | 31 |
Disabling Passcode Authentication, Touch ID, Fingerprint Login, or Face ID | 32 |
Alerts Alerts Overview | 33 |
Adding Account Alerts | 34 |
Online Transaction Alerts | 35 |
Security Alerts Overview | 36 |
Editing Delivery Preferences | 36 |
Enabling and Disabling Push Notifications | 37 |
Secure Message Overview | 38 |
Sending a Secure Message | 39 |
Transaction Types | 40 |
Moving Money Overview | 40 |
Transactions | 42 |
Funds Transfer | 42 |
Loan/Card Payments | 44 |
Member to Member Transfer | 46 |
Linking Someone’s CEFCU Account | 46 |
Single Transfers Between CEFCU Accounts | 47 |
External Accounts | 48 |
Activity Center Overview | 50 |
Using Filters | 51 |
Creating or Deleting Custom Views Using Favorites | 51 |
Editing Transactions | 52 |
Canceling Transactions | 53 |
Integrated Bill Pay | 54 |
Bill Pay Overview | 54 |
Creating a Payee | 54 |
Editing a Payee | 56 |
Deleting a Payee | 57 |
Making a Single Payment | 58 |
Paying Multiple Bills | 59 |
Payment Activity | 60 |
Cancel a Scheduled Payment | 61 |
Advanced Bill Pay | 62 |
Payments Overview | 62 |
Hiding or Unhiding Payees from Payment Screen | 64 |
Hide a Payee | 64 |
Unhide a Payee | 64 |
Creating a Payee: Overview | 65 |
Creating a Payee: Company | 66 |
Creating a Payee: Person | 68 |
Part 1 of 3: Choosing Payee and Payment Method | 68 |
Part 2 of 3: Adding Payee Information | 69 |
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code | 70 |
Editing a Payee | 71 |
Deleting a Payee | 72 |
Scheduling Payments | 73 |
Rush Delivery | 74 |
Recurring Payments | 76 |
Editing Payments | 78 |
Skipping Payments | 79 |
Canceling Payments | 80 |
Setting Up eBills | 81 |
Editing an Account | 82 |
Editing Personal Information | 83 |
Editing Alerts | 84 |
Categories | 85 |
Editing a Category | 86 |
Deleting a Category | 87 |
Card Management | 88 |
Activate New Card | 88 |
Temporarily Disable Card | 89 |
Card Controls | 90 |
Card Alerts | 91 |
Report Lost of Stolen Card | 92 |
Frequently Asked Questions | 93 |
Reorder Damaged Card | 94 |
Reorder PIN | 95 |
Rewards | 96 |
Automated Fraud Alerts | 97 |
Services | 98 |
CardSwap | 98 |
Getting Started | 98 |
Overview | 100 |
Biller Direct Overview | 101 |
Adding a Company | 102 |
Scheduling a Payment | 104 |
Sending a Payment Manually | 105 |
Enabling or Disabling Account Notifications | 106 |
Changing a Company’s Payment Method | 107 |
Unlink a Company | 108 |
Adding or Changing a Payment Method | 109 |
Deleting a Payment Method | 111 |
Editing your Notifications | 112 |
Checking Services Overview | 114 |
Stop Payment: Single Check | 114 |
Stop Payment: Multiple Checks | 116 |
Stop Payment: ACH | 118 |
View an Exisiting Stop Payment | 119 |
Reordering Checks | 120 |
Updating Contact Information | 121 |
Apply for a Loan | 122 |
Enroll in eStatements | 123 |
View eStatements | 125 |
Mobile Check Deposit | 126 |
Online Budgeting Tools | 127 |
Supporting Your Financial Plan | 127 |
Online Banking Home Page | 128 |
Your First Online Budgeting Tools Session | 129 |
Linking an Account | 130 |
Unlinking an Account | 131 |
Categorizing Transactions | 132 |
Splitting a Transaction | 133 |
Report Widgets | 134 |
Net Worth | 134 |
Budget | 135 |
Auto-generated Budgets | 136 |
Budgets From Scratch | 136 |
Editing or Deleting a Budget | 137 |
Managing Budgets | 138 |
Spending | 139 |
Spending: Overview | 139 |
Spending: Recategorizing a Transaction | 140 |
Trends | 142 |
Debts | 143 |
Cash Flow | 144 |
Adding a Suggested Cash Event | 145 |
Creating Your Own Cash Event | 146 |
Editing, Deleting or Skipping a Cash Event | 148 |
Settings | 149 |
Account Preferences | 149 |
Apple Watch | 150 |
Apple Watch Setup | 150 |
Viewing Balances and Transactions | 150 |
Themes and Languages | 151 |
Accessibility | 152 |
Locations | 153 |
Branches and ATMs | 153 |