CEFCU On-Line & CEFCU Bill Pay

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5. Click the Submit button. This will flag the card as LOST until the new card number is available, which usually takes 24-48 hours. 6. When the new card number is available it will show the new card number and display “Card On” status for 24 hours. 7. The new card will require activation. Follow the steps on page 88 to activate it. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I Frequently Asked Questions What happens to the Alerts and Controls that were set up on a card that was reported lost or stolen? Alerts and Controls will not transfer to a new card. You will need to enroll and set up your preferred alerts and controls on your new card. How do I dispute a fraudulent transaction? You must contact CEFCU at 1.800.542.3328. If you report it on the Card Management System, the Card Dispute Department will automatically be alerted and a call will be made to you to start the dispute process. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Card Management: Report Lost of Stolen Card