CNB Digital Business User Guide

First page Table of contents Next page Last page
Getting Started6
Business Online Banking Overview6
Sub-Users6
Companies6
Transaction Type Overview7
Logging In8
Logging Off9
Multi-Factor Authentication10
Logging Off11
DUO Mobile12
Sub-Users14
Sub-Users Overview14
Sub-Users Overview15
Adding a New Sub-User16
Editing a Sub-User18
Part 1: Editing Sub-User Access19
Part 2: Editing Sub-User Limits20
Part 3: Editing Sub-User Authentication21
Deleting a Sub-User22
Company Management23
Company Management Overview23
Part 1: Adding a Company24
Part 2: Adding a New Participant26
Part 3: Company Limits28
Adding Participant to an Existing Company29
Uploading Participants31
Editing a Company32
ACH33
New ACH Batch33
Part 1: Creating an ACH Batch33
Part 2: Adding an Existing Participant35
Part 3: Adding a Detailed Record36
Part 4: Finalizing the ACH Batch38
Part 5: Scheduling the ACH Batch39
Part 6: Reviewing the ACH Batch40
Part 7: Multi-Factor Authentication41
Creating an ACH Template42
Part 1: Creating an ACH Template42
Part 2: Adding an Existing Participant44
Part 3: Adding a Detail Record45
Part 4: Finalizing an ACH Template47
Part 5: Reviewing an ACH Template48
Initiating a Template49
Part 1: Initiating a Template49
Part 2: Scheduling an ACH Batch51
Part 3: Reviewing an ACH Batch52
Part 4: Multi-Factor Authentication53
Editing an ACH Template54
Deleting an ACH Template55
ACH File Upload56
Creating a Template for Delimiter Separated File Uploads58
Editing a Template for Delimiter Separated File Uploads60
Deleting a Template for Delimiter Separated File Uploads61
Uploading a Delimiter Separated File62
Editing an ACH Batch65
Deleting an ACH Batch66
Approving an ACH Batch67
Reversing an ACH Batch68
Tax Payments70
Wires71
New Domestic Wire71
Part 1: Recipient Information72
Part 2: (Optional) Beneficiary and Intermediary Institutions73
Part 3: Schedule Wire Payment74
Part 4: Review Wire Payment75
Part 5: Multi-Factor Authentication76
New International Wire77
Part 1: Recipient Information78
Part 2: (Optional) Intermediary Institutions80
Part 3: Schedule Wire Payment81
Part 4: Review Wire Payment82
Part 5: Multi-Factor Authentication83
Creating a Domestic Wire Template84
Part 1: Recipient Information84
Part 2: (Optional) Beneficiary and Intermediary Institutions86
Part 3: Template Name87
Part 4: Review Wire Template88
Creating an International Wire Template89
Part 1: Recipient Information89
Part 2: (Optional) Intermediary Institutions92
Part 3: Template Name93
Part 4: Review Wire Template94
Initiating a Template95
Part 1: Initiating a Template95
Part 2: Scheduling a Wire96
Part 3: Reviewing a Wire97
Editing a Wire Template98
Deleting a Wire Template100
Editing a Wire101
Deleting a Wire102
Approving a Wire103
Rejecting a Wire104
Wire History105
Positive Pay106
Introduction106
Manually Add a Check107
Check Upload Templates109
Fixed Length Template109
Delimiter Separated Template111
Edit Upload Templates113
Manually Add Checks Via Upload115
Managing Exceptions118
Historical Decisions120
Filters121
Add Email Address to Receive Notifications121
Add an Allowed Company122
Manage Allowed Companies123
Actions for Unlisted Companies124
Block an ACH Item125
Manage Blocked Items126
Manage Watch List127
Manage Watch List128
Reports129
Creating a New Report129
Running an Existing Report130
Editing a Report131
Deleting a Report132
Alerts133
Alerts Overview133
Custom Alerts134
Business Banking Alerts135
Security Alerts136
Turning Alerts On and Off137
Editing or Deleting Alerts138
Previous Alerts139

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