Caldwell Bank and Trust Business Banking User Guide

First page Table of contents Next page Last page
Getting Started6
Business Online Banking Overview6
Sub-Users6
Companies6
Transaction Type Overview7
Logging In8
Logging Off9
Multi-Factor Authentication10
Logging Off11
DUO Mobile12
Sub-Users14
Sub-Users Overview14
Sub-Users Overview15
Adding a New Sub-User16
Editing a Sub-User18
Part 1: Editing Sub-User Access19
Deleting a Sub-User20
Company Management21
Company Management Overview21
Adding Participant to an Existing Company22
Uploading Participants24
Editing a Company25
ACH26
New ACH Batch26
Part 1: Creating an ACH Batch26
Part 2: Adding an Existing Participant28
Part 3: Adding a Detailed Record29
Part 4: Finalizing the ACH Batch31
Part 5: Scheduling the ACH Batch32
Part 6: Reviewing the ACH Batch33
Part 7: Multi-Factor Authentication34
Creating an ACH Template35
Part 1: Creating an ACH Template35
Part 2: Adding an Existing Participant37
Part 3: Adding a Detail Record38
Part 4: Finalizing an ACH Template40
Part 5: Reviewing an ACH Template41
Initiating a Template42
Part 1: Initiating a Template42
Part 2: Scheduling an ACH Batch44
Part 3: Reviewing an ACH Batch45
Part 4: Multi-Factor Authentication46
Editing an ACH Template47
Deleting an ACH Template48
ACH File Upload49
Creating a Template for Delimiter Separated File Uploads51
Editing a Template for Delimiter Separated File Uploads53
Deleting a Template for Delimiter Separated File Uploads54
Uploading a Delimiter Separated File55
Editing an ACH Batch58
Deleting an ACH Batch59
Approving an ACH Batch60
Reversing an ACH Batch61
Tax Payments63
Wires64
New Domestic Wire64
Part 1: Recipient Information65
Part 2: (Optional) Beneficiary and Intermediary Institutions66
Part 3: Schedule Wire Payment67
Part 4: Review Wire Payment68
Part 5: Multi-Factor Authentication69
Creating a Domestic Wire Template70
Part 1: Recipient Information70
Part 2: (Optional) Beneficiary and Intermediary Institutions72
Part 3: Template Name73
Part 4: Review Wire Template74
Initiating a Template75
Part 1: Initiating a Template75
Part 2: Scheduling a Wire76
Part 3: Reviewing a Wire77
Editing a Wire Template78
Deleting a Wire Template80
Editing a Wire81
Deleting a Wire82
Approving a Wire83
Rejecting a Wire84
Wire History85
Positive Pay86
Introduction86
Manually Add a Check87
Check Upload Templates89
Fixed Length Template89
Delimiter Separated Template91
Edit Upload Templates93
Manually Add Checks Via Upload95
Managing Exceptions98
Historical Decisions100
Reports101
Creating a New Report101
Running an Existing Report102
Editing a Report103
Deleting a Report104
Alerts105
Alerts Overview105
Custom Alerts106
Business Banking Alerts107
Security Alerts108
Turning Alerts On and Off109
Editing or Deleting Alerts110
Previous Alerts111

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