Capital Bank Commercial Online Banking Guide

Manage One-Time Passcode Delivery The Manage Security Code Delivery feature contains the Enhanced Login Security Delivery destinations established for the users by either the company administrator or financial institution. This page displays the phone numbers that are available to activate the text delivery option and the email addresses that are available for receiving a one-time passcode (OTP) notification. From the Administration menu, select Manage One-Time Passcode Delivery under My Profile to activate the text delivery option.

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1 8 Select the checkbox under Text to activate a cell phone number. The Text Action/Status changes from “ Not Activated ” to an “ Activate Text ” hyperlink. 2 8 Click Activate Text . Once selected, the user will be presented with the Phone Activation for Text Messaging prompt. The system will then send the activation code to the user’s cell phone via text message. The user must enter the Activation Code into the provided field and click Submit . The online session will take the user back to the Manage One-Time Passcode Delivery – Enhanced Login Security screen.

3 8 The user must select Update . The Text Action/Status option

will then change to Text “ Activated ”.

Note: Only the Company Administrator can update the email address and phone numbers for OTP Delivery for Users.

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