Capital Bank Commercial Online Banking Guide

Getting Started & Logging In Logging in to online banking is easy. Just launch your web browser and go to capitalbank-us.com and select Commercial from menu to log in.

1 8 Enter your Company ID and Password , User ID and Password , then click Log In . 2 8 If you are logging in from a computer unknown to us, you will be presented with this screen so that you can access your accounts using a temporary Security Code. Select one of the destinations displayed to receive your one-time Security Access Code. The email and voice call options will be available by default. You may enable the Text feature under the Administration Manage One- Time Delivery option once you have successfully logged in to your Commercial Online Banking access. Code from the destination you chose in the field provided. The temporary Security Code is only good for 30 minutes or until your session times out, whichever comes first. 4 8 Choose whether to add security to the computer from which you are logging in. If you choose to bypass the security, you will be required to use a temporary Security Code the next time you log in from this computer. You will be required to set up security for each computer and browser which you log in from to avoid being challenged. 5 8 Click Continue to access your accounts. 3 8 Retrieve the Security Access

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Note: As a security measure, if you are the administrator attempting to gain access to your account and use an incorrect ID and/or Password several times in a row, your account will be locked from access. If this occurs, contact us to reset your ID and/or Password for re-entry. If you are a sub-user, please contact your administrator for assistance.

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