Capital City Bank User Guide for Consumer and Business Clients

6

All Bill Pay Options Bill Pay Overview.........................................................................................................76 Hiding or Unhiding Payees from Payment Screen .......................................................... 78 Hide a Payee......................................................................................................................... 78 Unhide a Payee .................................................................................................................... 78 Creating a Payee Overview ........................................................................................79 Creating a Payee: Company.......................................................................................80 For a Known Payee .............................................................................................................. 81 For an Unknown Payee ....................................................................................................... 82 Creating a Payee: Person ...........................................................................................83 Part 1 of 3: Choosing Payee and Payment Method......................................................... 83 Part 2 of 3: Adding Payee Information.............................................................................. 84 Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code ....................... 85 Editing a Payee ............................................................................................................86 Deleting a Payee .........................................................................................................87 Scheduling Payments .................................................................................................88 Rush Delivery...............................................................................................................89 Recurring Payments ...................................................................................................91 Editing Payments ........................................................................................................93 Skipping Payments .....................................................................................................95 Deleting Payments......................................................................................................96 Setting Up eBills ..........................................................................................................97 Adding an Account......................................................................................................98 Editing an Account ......................................................................................................99 Deleting an Account ................................................................................................ 100 Editing Alerts ............................................................................................................ 101 Categories................................................................................................................. 102 Editing a Category.................................................................................................... 103 Deleting a Category ................................................................................................. 104 Services Check Reorder.......................................................................................................... 105 Debit Card Services.................................................................................................. 106 Replace Card...................................................................................................................... 106 Freeze Card........................................................................................................................ 107 Unfreeze Card ................................................................................................................... 107 Request New Debit Card.................................................................................................. 108 Travel Notification.................................................................................................... 109 Update Contact Info ................................................................................................ 110