CardServices Digital Banking User Guide

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Disabling Passcode Authentication, Fingerprint or Facial Recognition Login You can disable Passcode Authentication, Fingerprint or Facial Recognition Login if you no longer prefer to utilize them. When all features are disabled, you can sign in to your Online Banking using your user ID and password.

iOS

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Android

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Sign in to CardServices’s Online Banking app and tap the Menu button. In the Settings tab, tap Security Preferences . 1. Toggle the Passcode , Face/Touch ID or Fingerprint Login switch from “On” to “Off.” 2. Tap the Yes button to disable the feature.

Security: Mobile Security Preferences