Caribe Federal Personal Online and Mobile Services User Guide
First page
Table of contents
Next page
Last page
Getting Started
7
User Enrollment
7
New User
7
Desktop
8
Mobile
9
Logging Off
9
Retrieve a Forgotten Username
10
Resetting a Forgotten Password
11
Accounts Page
12
Accounts Page Overview
12
Desktop
12
Desktop Account Details
13
Mobile
15
Desktop Account Preferences
17
Edit Nickname
17
Hide Account
18
Unhide Account
18
Mobile Account Preferences
19
Edit Nickname
19
Hide Account
20
Unhide Account
20
Viewing a Transaction Image
21
Desktop
21
Mobile
22
Attaching an Image to a Transaction
23
Desktop
23
Mobile
24
Security
25
Protecting Your Information
25
General Guidelines
25
Login ID and Password
25
Fraud Prevention
25
Alerts Overview
26
Desktop Delivery Preferences
26
Mobile Delivery Preferences
27
Editing Alerts
28
Security Alerts
28
Account Alerts
29
Secure Message Overview
30
Sending a Secure Message
31
Mobile Security
32
Enabling Touch ID, Fingerprint Login or Face ID
32
Enabling PIN Login
35
Transactions
37
Transfers
37
Creating a Template
37
Initiating a Transfer
39
Managing Transfers
41
Loan Payments & Transfers
42
Creating a Template
42
Initiating a Loan Payment
44
Managing Loan Payments and Transfers
45
Editing or Deleting Templates
46
P2P Transfer
47
A2A Transfer
49
Adding an External Account
49
Verifying an External Account
50
Transfering Money
51
Mobile Deposit
52
Viewing Check Deposit History
53
Pay Bills
54
Bill Pay Overview
54
Creating a Payee
54
Editing a Payee
56
Deleting a Payee
57
Schedule Payments
58
Desktop
58
Mobile
59
Recurring Payments
60
Desktop
60
Mobile
61
Editing a Payment
62
Deleting a Payment
63
Picture Pay
64
Updating Preferences
66
Pay a Person
67
Transfer Between My Accounts
69
Adding an External Account
69
Verifying an External Account
70
Transfering Money
71
Services
72
Mobile Manage Cards
72
Disabling or Enabling a Card
72
Desktop Manage Cards
73
Disabling or Enabling a Card
73
Stop Payment Request
74
Single Check
74
Range of Checks
76
Check Reorder
78
Settings
80
Profile
80
Settings
81
Changing Account Order
81
Changing Language
82
Text Enrollment
83
Desktop
83
Mobile
84
Locations (Desktop)
86
Branches and ATMs
86
Locations (Android)
87
Branches and ATMs
87
Locations (Apple)
88
Branches and ATMs
88
Contact Us
89
Important Phone Numbers
89
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