Charter Bank Personal Banking Guide

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Manage Cards Report Lost or Stolen Card

Easily report a card lost or stolen. Once a card has been reported as lost or stolen it will become inactive and can no longer be used. Please contact us at (515) 331 2265 if there is any suspicious activity on your account.

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In the Documents & Settings tab, click Manage Cards . 1. Select a card. 2. Click the Report Lost or Stolen Card button. 3. Click the Report Card Lost/Stolen button.

Manage Cards: Report Lost or Stolen Card